Capability Manager - Consumer Brand Growth

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.

Be at the forefront of putting the consumer back at the heart of consumer goods.

At dunnhumby, we’re a leader in helping consumer goods brands compete in store. Now we’re taking our unparalleled understanding of consumer and shopper behaviour to help marketing leaders grow brands across the full mix – above and below the line. We’ll use our unbeatable data sets, science and technology to help marketeers take more precise, faster decisions, from brand strategy, marketing planning, innovation and activation – and close the loop with always-on measurement at segment level.

As we launch our new Consumer Brand Growth business we’re looking for a visionary Capability Lead to join our team. You will take an understanding of emerging and unmet needs among our consumer goods clients and turn it into a continuously evolving winning solutions.

This is a unique opportunity to shape the future of consumer goods insight by joining a start-up business that’s underpinned by 30 years of experience in data science and access to unbeatable data assets.

Your Role

As Capability Lead, you will:

• Be the capabilities thought partner to the Director of Consumer Driven Growth and our Business Development leader.
• Convert our vision for how we’ll support CPG decision making into a concrete capability development roadmap
• Lead the design and delivery of market-ready solutions, integrating data sources, analytics, and client interfaces.
• Collaborate with internal teams and external partners to bring product ideas to life, including managing MVPs, pilots, and testing processes.
• Work with our data science teams to apply innovative science and AI to ensure our solutions deliver a meaningful edge for clients.
• Oversee ‘technical’ solution delivery to clients, ensuring alignment with briefs and high-impact outcomes.
• Build a roadmap of continuous improvement, capturing feedback and evolving our solutions from good to great.
• Bring a passion for ‘what’s possible’ in analytics and insight to generate new thinking on solutions. Drive capabilities innovation by identifying emerging technologies, market trends, and potential partnerships.
• Play a key role in shaping the overall strategy, ensuring our propositions remain differentiated and competitive.

What You’ll Bring

• Experience in a product or capability leadership role within a CPG marketing-focused insights or analytics agency.
• Exposure to start-up or scale-up environments, with a hands-on, agile mindset.
• Deep expertise in product development and delivery in one or more relevant domains of marketing decision making, with a broad understanding of the consumer insights product landscape.
• A strong grasp of how AI can enhance product performance and client outcomes.
• Proven ability to lead cross-functional teams of technical experts through the full product lifecycle—from concept to delivery and ongoing improvement.
• A passion for industry innovation, staying ahead of trends and identifying emerging players and technologies.
• A start-up mentality—comfortable with ambiguity, proactive in shaping processes, and confident in challenging the status quo.

Why Join Us?

At dunnhumby, we don’t just understand data—we bring it to life. You’ll be part of a team that’s redefining how brands grow by putting the consumer at the heart of every decision.

What you can expect from us

We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect.  Plus, thoughtful perks, like flexible working hours and your birthday off.

You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof.  We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. 

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

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