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Office Manager

New York City, NY

Who are we?

FalconX is a pioneering team of operators, investors, and builders committed to revolutionizing institutional access to the crypto markets. Operating at the intersection of traditional finance and 
cutting-edge technology, FalconX addresses the industry's foremost challenges: Navigating the digital asset market can be complex and fragmented, with limited products and services that support trading strategies, structures, and liquidity found in conventional financial markets. As a comprehensive solution for all digital asset strategies from start to scale, FalconX operates as the connective tissue empowering clients with seamless navigation through the ever-
evolving cryptocurrency landscape.

Office Manager – NYC

About the Role
We’re looking for a Office Manager to create a people-first, hospitality-driven office environment that makes our NYC space a place employees want to come to every day. This role blends operations, culture, and creativity to deliver an exceptional workplace experience that fuels connection, collaboration, and pride in being part of our team.

What You’ll Do

  • Design the Daily Experience: Ensure our office is vibrant, inspiring, and effortless to use - from the little touches to the big picture.

  • Own Office Operations: Oversee vendors, supplies, seating, facilities, and technology to keep the space running flawlessly.

  • Create Community: Plan and execute in-office events, rituals, and experiences that strengthen culture and foster connection.

  • Deliver Hospitality-Level Service: Greet visitors, support employees, and ensure every interaction in the office feels polished and welcoming.

  • Optimize Resources: Manage budgets thoughtfully, ensuring high-impact experiences while staying cost-efficient.

  • Continuously Improve: Gather feedback, measure outcomes, and evolve the office experience in line with employee needs and best practices.

What Makes You a Fit

  • You’re empathetic and people-centered, always looking for ways to make others feel supported and energized.

  • You’re detail-obsessed, with a high bar for quality and polish.

  • You think like a hospitality professional—anticipating needs and creating delight.

  • You’re proactive and solutions-focused, fixing issues before they become problems.

  • You have strong skills in operations, vendor management, and event design.

  • You’re creative and flexible, thriving in a fast-paced, dynamic environment.

What Success Looks Like

  • Employees rate their in-office experience with >85% satisfaction.

  • Office operations run seamlessly, with >95% of issues resolved within 24 hours.

  • Voluntary office attendance and event participation steadily increase.

  • Visitors and candidates remark on the warmth and professionalism of the space.

  • The office evolves with fresh initiatives each quarter that respond to employee feedback.

Why Join Us
 This is an opportunity to shape the heartbeat of our NYC office and set the standard for what a world-class workplace feels like. If you’re passionate about creating environments where people love to work, we’d love to meet you.

The base pay for this role is expected to be between $81,000 to $109,000 in New York City. This expected base pay range is based on information at the time this post was generated. This role will also be eligible for other forms of compensation such as a performance linked bonus, equity, and a competitive benefits package. Actual compensation for a successful candidate will be determined based on a number of factors such as location, skillset, experience, qualifications and the level at which the candidate is hired.

Notice at Collection and Privacy Policy

Applicants located in California and/or applying to a role based in California, please refer to our Notice at Collection and Privacy Policy here.

 

Inclusivity Statement

FalconX is committed to building a diverse, inclusive, equitable, and safe workspace for all people. Our roles are intended for people from all walks of life. We encourage all those interested in applying to our organization to submit an application regardless if you are missing some of the listed background requirements, skills, or experiences!

As part of our commitment to inclusivity, FalconX would like to acknowledge that the EEOC survey has limited potential responses that you can select. For legal reasons, FalconX must use this language to align with federal requirements, however, we want to ensure that you are able to provide a response to our own voluntary survey questions about your identity that best aligns with your most true self.

FalconX is an equal opportunity employer and will not discriminate against an applicant or employee based on race, color, religion, national origin, ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, or any other legally-recognized protected basis under federal, state, or local law.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and other applicable state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on FalconX. Please inform FalconX’s People team at recruiting@falconx.io, if you need assistance with participating in the application process.

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