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Director, Creator Services

United States
About Us:
Live experiences help people cross today’s digital divide and focus on what truly connects us – the here, the now, this once-in-a-lifetime moment that’s bringing us together. To fulfill Gametime’s mission of uniting the world through shared experiences, we make it easy for people to discover and access the live experiences that matter most.
 
With platforms on iOS, Android, mobile web and desktop supporting more than 60,000 events across the US and Canada, we are reimagining the event ticket industry in order to move at the speed of life.

The Role:

The Director, Creative Services is responsible for strategic planning and creative investment decisions for Gametime's Creative team, enabling innovative, omni-channel creative work that delights fans and drives growth. The ideal candidate demonstrates strong collaboration skills, strategic thinking, and leadership abilities to mentor a team of creative professionals and ensure the highest quality output across all channels.

 

Above & Beyond: The Impact You'll Make:

Strategic Planning and Budgeting:
    • Manage the annual creative budget and omnichannel campaign production planning.
    • Identify cost-saving opportunities and maximize returns on creative investments.
    • Provide weekly and monthly updates on investment returns and plan adjustments to senior leadership.
    • Drive the creative and GTM strategy calendar in collaboration with Design, Comms, and Advertising leadership.
Creative Development and Execution:
    • Define high-profile creative initiatives, such as on-set productions with recognized talent.
    • Partner with the Associate Creative Director to develop campaign briefs and testing themes.
    • Enhance the briefing process with research-backed insights for breakthrough concepts.
    • Maintain high standards of quality, consistency, and innovation across all creative output.
Team Leadership and Collaboration:
    • Build strong relationships with department stakeholders to align creative investment decisions.
    • Coach and mentor a team of Producers, Designers, and Creators, fostering a growth mindset.
    • Partner with cross-functional teams to align strategies and execution.
    • Explore and implement AI tools for process improvement.

Always Be Curious: Skills You've Learned Along The Way:

Technical Skills:

  • Proficiency in creative project management tools, especially Asana.
  • Expertise in content marketing, multimedia production, animation, motion graphics, photography, and videography.
  • Familiarity with AI tools for operational enhancements.

Interpersonal Skills:

  • Strong interpersonal and communication skills to collaborate across teams and stakeholders.
  • Effective at building motivation and fostering teamwork within the Creative department.

Leadership Competencies:

  • Demonstrated ability to coach and mentor creative professionals.
  • Capable of leading through change and driving strategic initiatives.

Problem-Solving and Decision-Making:

  • Analytical mindset for identifying cost-saving opportunities and optimizing investments.
  • Proactive in solving challenges related to creative development and team collaboration.

 

One Team One Dream: What We Need to Work Together:

  • Education: Bachelor’s degree in Marketing, Communications, or a related field (or equivalent experience).
  • Experience:
    • 8+ years of experience leading Creative Services and Operations.
    • 4+ years of experience managing creative design and operations professionals.
  • Technical Proficiency: Hands-on experience with Asana and resource strategy for digital and traditional channels, including TV and OTT.

Preferred Qualifications:

  • Experience overseeing production in diverse media formats, including multimedia, motion graphics, and videography.
  • Proven track record of leveraging AI tools for operational improvements.

Performance Metrics:

  • Achieve a defined ROI on creative investments.
  • Deliver high-quality creative projects on time and within budget.
  • Foster a cohesive and motivated Creative team with measurable professional growth.

 

What We can Offer:

  • Flexible PTO
  • Competitive salary & equity package
  • Monthly Gametime credits for any event ($1,200/yr)
  • Medical, dental, & vision insurance
  • Life insurance and disability benefits
  • Diverse Family-forming benefits through Carrot Fertility
  • 401k, HSA, pre-tax savings programs
  • Company offsites and meet-ups
  • Wellness programs
  • Tenure recognition

At Gametime pay ranges are subject to change and assigned to a job based on specific market median of similar jobs according to 3rd party salary benchmark surveys. Individual pay within that range can vary for several reasons including skills/capabilities, experience, and available budget.

United States - Pay Range

$178,000 - $210,000 USD

Gametime is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.

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