Intake/Scheduling Coordinator (Level 2) - San Francisco

Intake & Scheduling Coordinator (Level 2)
Location: San Francisco, CA
Schedule: Full-Time + Rotating Weekends
Pay: $56,000 – $73,000/year *

* High volume of hours may result in total annual earnings up to ~$100,000 with overtime

Health Link Home Health and Hospice is a renowned provider of comprehensive and industry-leading home health services throughout the greater San Francisco Bay Area. As we approach our 20-year anniversary, we remain committed to exceptional patient care and a supportive, collaborative work environment.

We are currently seeking a highly organized and communicative Intake & Scheduling Coordinator (Level 2) to join our San Francisco office. In this integral role, you will facilitate the start of care process for incoming patients and ensure effective scheduling coordination between hospitals, providers, patients, and our clinical teams. If you thrive in a fast-paced healthcare setting and enjoy owning processes that directly support patient care, Health Link is the place to grow your career.

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Why You Should Join Health Link

Supportive Team Environment

• Work closely with clinical staff, schedulers, and community partners

• Collaborative culture with strong communication and team support

Compensation & Work-Life Balance

• Competitive hourly rate with significant overtime earning potential

• Paid Time Off (up to 10 days annually)

• Stable Monday–Friday schedule with rotating weekends

Comprehensive Benefits

• Medical, Dental, Vision

• 401(k) with employer matching

• Life insurance

• Supportive leadership and a positive work environment

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Responsibilities

• Coordinate and process incoming referrals from hospitals, facilities, and providers

• Accurately collect, enter, and manage patient information

• Communicate with patients and families regarding services, scheduling, and start-of-care timelines

• Collaborate with clinical teams to assign and schedule patient visits

• Support community liaison efforts to promote timely admissions

• Troubleshoot scheduling challenges to maintain continuity of care

• Follow all company policies and procedures

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Requirements

• Minimum 1 year of experience in healthcare intake and scheduling (preferred)

• Strong attention to detail and excellent communication skills

• Ability to manage shifting priorities in a fast-paced environment

• Comfortable navigating software systems and learning new technology

• Familiarity with medical terminology (preferred)

• Home health or hospice experience is a plus

• Strong organizational and interpersonal skills are a must

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Work Environment

• Location: In-person at our San Francisco office

• Schedule: Monday–Friday + rotating weekend coverage as needed

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Job Title: Intake & Scheduling Coordinator (Entry Level 1) – Home Health
Location: San Francisco, CA
Job Type: Full-Time
Pay: $47,000 - $56,000/year DOE

Shifts Available: 7:00 am to 3:30 pm   OR  10 am to 6:30 pm

Local candidates in the San Francisco area are strongly preferred due to the in-office nature of this role.

About Us:

At Health Link, we believe exceptional care begins with an exceptional team. We proudly serve the San Francisco Bay Area with compassionate, patient-centered home health services- and we’re growing.

We’re currently seeking an Intake & Scheduling Coordinator to join our dynamic San Francisco office. If you’re a natural communicator, highly organized, and thrive in a fast-paced healthcare environment- we’d love to meet you!

 

What You'll Do:

In this vital role, you’ll help patients begin their care journey and stay on track with scheduled visits. Acting as the liason between hospitals, providers, patients and our clinical team, you’ll ensure an efficient, compassionate, and well-coordinated intake and scheduling process. You’ll also support relationship-building with community partners.

 

Key Responsibilities:

• Coordinate incoming referrals from hospitals, facilities, and providers

• Accurately collect and enter patient information 

• Communicate with patients and families about services, scheduling, and care start dates

• Work closely with the clinical team to assign and schedule visits 

• Partner with our community liaisons to support timely admissions and promote strong partnerships 

• Troubleshoot scheduling challenges and ensure continuity of care

 

What Makes You a Great Fit:

• Positive, proactive mindset with a strong sense of ownership

• Excellent written and verbal communication skills 

• Detail-oriented and highly organized 

• Comfortable managing shifting priorities in a team setting 

• Comfortable navigating software systems and learning new technology

 

Preferred Qualifications:

• Experience in healthcare, scheduling, customer service or referral coordination preferred.
• Home health or hospice experience is a plus, but not required 
• Familiarity with medical terminology is a bonus 
• Strong organizational and interpersonal skills is a must

 

Work Environment:

• Location:  In-person at our San Francisco office.
• Schedule:  Monday to Friday
• Shifts Available:  7:00 am to 3:30 pm   OR  10 am to 6:30 pm

 

Benefits:

• Health Insurance
• 401(k) with Matching
• Vision & Life Insurance
• Pet Insurance
• Competitive Pay
• Paid Time Off & More

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Ready to Make a Difference?

At Health Link, you’ll join a team that believes meaningful work starts with people who genuinely care. If you’re looking for a role where you can grow professionally, support impactful patient care, and be part of a connected, mission-driven team—we encourage you to apply.

Health Link Home Health and Hospice is an equal opportunity employer.