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Revenue Systems Manager

Chicago, Illinois, United States

Instawork’s vision is to create economic opportunities for local businesses and skilled hourly workers in communities around the world. With an AI-first approach, we’re supercharging the leading online labor marketplace and looking for exceptional talent to help us build the future of hourly work. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and more, we want you to help us continue to scale quickly and make an even greater impact.

The mission of the Revenue Operations team is to build scalable revenue infrastructure using AI-powered automation and modern RevTech tools. We're looking for a technical systems expert who can own and optimize our GTM tech stack while building automated workflows that accelerate sales productivity. This role requires deep Salesforce expertise combined with a builder's mindset to create AI-enhanced solutions that replace manual processes across our revenue engine.

As a Revenue Systems Manager, you'll own the technical backbone of our GTM operations - from Salesforce architecture to AI-powered lead enrichment tools. You'll partner closely with Sales, Marketing, and Account Management teams to ensure our systems drive measurable business impact. This role reports to the Revenue Operations Manager.

Who You Are:

  • 4+ years of hands-on experience as a Salesforce Administrator with proven expertise in complex org management, flows, validation rules, and custom objects.
  • Deep experience with revenue tech stack tools, including Hightouch (reverse ETL), LeanData (lead routing), Outreach/Salesloft (sales engagement), and data enrichment platforms (Clay, ZoomInfo).
  • Strong technical skills, including SQL, basic Python/JavaScript, and experience with APIs and webhooks (Optional but preferred).
  • Experience with AI-powered tools (Claude, OpenAI APIs) and workflow automation platforms (n8n, Zapier, Make).
  • Proven ability to manage duplicate merging, account hierarchies, and complex parent-child relationships in Salesforce.
  • Experience with sales compensation systems and attribution logic.
  • Exceptional problem-solving skills with the ability to troubleshoot complex system integrations.
  • Strong communication skills to translate technical concepts for non-technical stakeholders.

What You'll Do:

  • Own Salesforce architecture and optimization: Manage complex flows, validation rules, custom report types, and ensure CRM-business alignment, lead initiatives like account deduplication, hierarchy management, and account structures.
  • Manage GTM tech stack integrations: Own the technical implementation and optimization of Salesforce architecture, LeanData routing, Outreach sequences, ZoomInfo data flows, and Clay enrichment workflows. Ensure seamless data flow between systems.
  • Build AI-powered automation: Partner with the team to implement tools like Actively.ai for lead recycling, Kernel for account merging, and OpenMart for data cleaning. Create automated workflows that reduce manual work for the sales team.
  • Support sales compensation infrastructure: Maintain attribution logic, campaign associations, and data accuracy for monthly comp runs. Build automation to track QDCs and validate qualification criteria.
  • Drive data quality initiatives: Implement automated data cleaning processes, manage duplicate detection/merging, and ensure partner status accuracy across 10,000+ accounts.
  • Enable field teams with technology: Build custom applications like Onsite Copilot, implement Kaia transcript extraction, and create tools that help AEs and AMs be more effective.
  • Partner with cross-functional teams: Collaborate with Marketing Ops on HubSpot-Salesforce sync, support Django integration projects, and work with Analytics on reporting infrastructure

For IL-based applicants:

  • The base salary for this position is $120,000 - $160,000
  • This position is eligible for equity in the form of stock options
  • This position is eligible for Instawork benefits, including:
    • Variety of medical, dental, and vision plans with coverage beginning on the date of hire
    • Flexible paid time off
    • At least 8 paid company holidays annually
    • Phone stipend
    • Commuter stipend
    • Supplemental pay on qualified leaves
    • Employee health savings accounts (HSA) contribution
    • Flexible spending plans
    • 401K plan
    • Perkspot - discount program through Lumity

A variety of factors are considered when determining someone's compensation including a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed above.

Our Values 

  • Empathy, Trust & Candor
    We put ourselves in the shoes of our colleagues and customers and don’t shy away from uncomfortable conversations, instead building trust through honest and direct feedback.

  • Bias for Action
    We practice high-velocity decision-making, clear-eyed that we often operate with incomplete information. Growing quickly means it’s OK to be wrong, so long as we learn from our mistakes and course correct!

  • Always Be Learning
    We’re a curious bunch, and with AI transforming our workplace we encourage everyone to learn from each other, compounding our knowledge and experience to help us change an entire industry.

  • Act Like an Owner
    We work long, hard, and smart, building products that delight our users and drive growth. Your ability to impact Instawork is limited only by your courage and conviction, not your job description.

About Instawork

Founded in 2015, Instawork is the nation’s leading online labor marketplace for food services, hospitality, light industry, and logistics, connecting more than 7M skilled workers with local restaurants, hotels, warehouses, stadiums, and more. Our AI-powered platform serves thousands of businesses across more than 50 major markets in the United States and Canada. We're not just helping fill shifts, we're supporting local economies—and we're just getting started!

Instawork has been featured by CBS News, The Wall Street Journal, The Washington Post, and the Associated Press. Forbes included us on their Next Billion Dollar Startups list; RetailTech Breakthrough named us Workforce Hiring Solution of the Year for 2025; and Inc. 5000 recognized us as one of the country's top 10% fastest-growing companies two years in a row. But what matters most is our impact. We're solving real problems for real people, and we’re doing it at scale.

Join our team to help us build something that matters! We’re looking for superstars who want to help us shape the future of work. With hubs in San Francisco, Bangalore, and Chicago, city offices in New York, Phoenix, and Singapore, we're back to working together in-person five days a week because we believe the best ideas happen when great people collaborate face-to-face. We also value diverse perspectives and encourage applications from candidates of all backgrounds.

Ready to make an impact? Learn more at www.instawork.com/about.

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