Event Manager (Travel Industry)

Kensington delivers the world’s most personal travel experiences. We bring to life each client’s desire to travel in a way that’s tailored specifically for them, in the company of local private guides who ensure that they enjoy the authentic best of their destination. The result is a unique journey rich in memories that last a lifetime.

We achieve this because of our extraordinary people, experts with deep knowledge of their destinations. For over 120 countries worldwide, and across each of our brands – Tours, Cruises, Villas, Yachts, Jets, and Air – their expertise powers our steadfast promise: See the world, differently.

To learn more about Kensington, visit kensingtontours.com 

Job Description 

Reporting to the Vice President, Agency Sales, the Event Manager will be responsible for the planning, coordination, and execution of both in-person and virtual events for our agent partners within the luxury travel industry. From regional & national events, networking events, to exclusive familiarization (FAMS) journeys, your expertise will be key in delivering exceptional event experiences. 

Key Responsibilities: 

• Lead the planning in both regional and national travel advisor events, partner in the execution of in-person conferences and Regional Sales Director events.  
• Design events that drive high ROI in leads and sales and align with the Kensington brand.  
• Pre and post-event follow-up with travel agent attendees and track lead generation results with key stakeholders. 
• Collaborate closely with an internal team of Sales Directors, external vendors, and agent partners to ensure seamless coordination and successful event delivery. 
• Oversee event logistics such as catering, A/V, transportation, accommodation room blocks, signage and design, swag/gifting, communications, and technology for virtual events. 
• Develop detailed event timelines, project plans, and communication strategies to ensure timely and efficient execution. 
• Work with the creative marketing team to produce promotional materials, event communications, and digital content that drive registration and engagement. 
• Manage event registration, attendee tracking, and communication, ensuring smooth processes from start to finish. 
• Conduct post-event evaluations, gather attendee feedback, and analyze ROI to continuously enhance future events. 
• Stay informed on industry trends, innovative practices, and emerging technologies to refine and elevate event offerings.
• This role will require approximately 20% of travel.

Qualifications: 

• Experience and strong understanding of travel agent channels in North America. 
• 2-3 years of proven experience in planning and executing both in-person and virtual events. 
• Extensive knowledge of popular US metropolitan hubs is required. 
• Exceptional attention to detail, ensuring every aspect of the event is executed to your best ability. 
• Strong project management skills with the ability to prioritize tasks and meet deadlines in a dynamic, fast-paced environment. 
• Excellent communication and interpersonal skills, with the ability to engage and build relationships with a variety of stakeholders. 
• Proficient in technology systems, and experience in (virtual) event platforms is an asset.
• Creative problem-solving abilities with a proactive, solution-oriented approach. 
• Flexibility to accommodate travel and work on-site at events as needed. 
• Valid driver’s license. 

We thank all candidates for their interest however only those selected for an interview will be contacted.