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Financial Systems Administrator (Remote)

Remote

About KnowBe4

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

Remote positions open to the US only.

The Financial System Administrator’s primary responsibility is the main point of contact for NetSuite Enterprise Resource Planning (ERP) support, maintenance, and the continued evolution of NetSuite throughout the organization in addition to other related third-party business applications. 

Responsibilities:

  • Collaborate and partner with internal stakeholders to ensure the design and functionality of the Enterprise Resource Planning (ERP) system is driving value and efficiency for the organization
  • Maintain and support the NetSuite ERP applications and related 3rd party integrations for internal stakeholders 
  • Design, implement, and maintain configurations and customizations of NetSuite to meet the organization’s business needs 
  • Support end-user requests for new saved searches, reports, key performance indicators (KPIs), and dashboards. 
  • Provide internal, on-going system/technical support to users, including training and maintain proper system access for all roles 
  • Develop, test, and deploy customizations, custom objects and new NetSuite functionality based on evolving business needs 
  • Identify, evaluate, and recommend other key technologies required to support and improve the business process centered on the NetSuite platform
  • Maintain up-to-date knowledge of NetSuite functionality, customization, and integration 
  • Support and help manage the change management and release process for NetSuite
  • Provide front line support with regards to all aspects of NetSuite and data integrity
  • Develop, document, and implement policies, procedures, and guidelines to ensure data integrity and change protocols 
  • Develop and execute on plans for managing information technology and security for the organization, including activities to be performed in-house or through third-party relationships to best manage the organization's information systems
  • Configure NetSuite to support transaction flow from source applications and systems

Minimum Qualifications:

  • Bachelor's degree in relevant discipline (MIS, IT business/computer science and/or Accounting), or equivalent experience
  • Minimum 2 years of hands on experience with NetSuite Administration and Implementations
  • NetSuite Administrator level knowledge of roles, permissions, page layouts, custom objects, scripting, workflows, reports, saved searches, dashboards and forms to manage unique business process requirements within NetSuite
  • Experience completing full cycle NetSuite implementations for SaaS-based and/or consumer product business models (ideally both)
  • Demonstrates full understanding of the NetSuite stack and experienced with all NetSuite modules (Order to Case and Fulfillment, Revenue Recognition, Procurement, GL, AP, AR, FA, etc.)
  • Working knowledge of Suite Script, Suite Flow, csv imports, user provisioning, defining roles, analytics and scheduling scripts
  • Experience with Segregation of Duties and SOX controls
  • Experience with Strongpoint and Adaptive Insights, a plus
  • NetSuite Administrator Certification
  • Extensive technical knowledge of Netsuite
  • Strong analytical skills and ability to research, simplify, and resolve complex issues
  • Deep understanding of customizations and business processes as they relate to NetSuite
  • Microsoft Word, Excel, PowerPoint, and Google suite knowledge
  • Basic Data Analysis experience with Excel (v-lookups, pivot tables)
  • A deep understanding of business processes and requirements
  • System implementation and system integration experience

The base pay for this position ranges from $110,000 - $125,000, which will vary depending on how well an applicant's skills and experience align with the job description listed above.

We will accept applications until 5/12/2025.

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.

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