Sales Trainer II (German speaking, Berlin, m/f/x)

Hi there! Thanks for stopping by 👋

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

As Lightspeed’s Sales Trainer, your main focus will be interviewing and identifying talent, onboarding and continuous training for sales reps. You will determine and respond to training needs with the goal of enhancing the skills and overall performance of sales reps in the EMEA country/region. By mentoring salespeople, designing individual and team training courses, and preparing educational material, you will play a critical role in helping our salespeople develop their skills and achieve their quotas. 

What you’ll be responsible for: 

• Play a key part in the hiring process - interviewing candidates, conducting a robust and structured interview,  identifying talent and providing a great candidate experience
• Design and implement comprehensive training programs for new hires, covering product knowledge, sales skills, and company processes
• Conduct regular performance needs analyses to identify skill gaps and training requirements across the sales team
• Develop and maintain tailored training courses, both live and self-paced, incorporating diverse learning methods such as online tests, role-playing exercises, and job simulations
• Coordinate and oversee training events, including logistics, scheduling, and resource allocation
• Track training completion rates and record key performance metrics to measure program effectiveness
• Collaborate closely with sales managers to assess business needs and evaluate post-training performance improvements
• Promote feedback and a culture of ‘constant improvement’ by actively gathering feedback on training programs from trainees, enablement managers and sales managers
• Prepare and present monthly reports on new hire onboarding progress and other training initiatives
• Collect, analyze, and interpret training-related data to provide actionable insights

What you’ll be bringing to the team:

• Experience facilitation and creation of training material 
• Familiarity with role-playing activities and e-learning platforms
• Agility and solutions-focused - must be able to adapt to an ever-changing environment
• Excellent interpersonal skills with the ability to manage multiple stakeholders and motivate people
• Experience in a sales, sales enablement or sales coach/training position
• Thorough understanding of sales techniques
• Fluency in written and spoken English
• Familiarity with LMS 
• Working on an international team
• Speak Dutch, French or German
• Experience in a SaaS environment
• Experience in working in a hospitality environment
• Experience in developing and running onboarding and training programs
• Previous experience in sales a plus
• Experience in using a data-driven approach to measure success

What’s in it for you?:

• Lightspeed equity scheme (we are all owners)
• Health & Wellness Credit- expense up to 400 EUR per year towards your gym membership, yoga classes, a new bike or whatever else you do for your health 
• Mental Health Support through the Modern Health App- whether it is meditation, coaching or counseling you need - each employee gets access to this platform 
• People Experience - Our PX benefit allows you to work from pretty much anywhere in the world for 60 days a year 
• LinkedIn Learning: At Lightspeed we believe in having a growth mindset, we provide free access to LinkedIn learning along with your career GPS to help you learn & grow
• Subsidy to annual travel pass if you travel by public transport to the  Berlin office 
• Regular breakfast or lunches, drinks & snacks in our Berlin office

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.