Capital Account Manager

Hi there! Thanks for stopping by 👋

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We’re looking for a Capital Account Manager to join our GTM Financial Services Team in NoAM. You will be in charge of managing a book of retail customers. Your goal is to support the growth and operations of Lightspeed customers through the offering of our Financial services.

As part of our growth, we are beginning the process of rolling out a more focused strategy on financial services. Capital Account Managers are key resources in the execution of our acquisition tactics. As trusted experts, you are responsible for business development activities in your assigned territory with the goal to drive awareness and adoption of Lightspeed Capital in the SMB segment.

What you will be responsible for: 

• Proactively reach out to our existing customers to promote our financial services offering; 
• Provide exceptionally high levels of service and use effective sales techniques to position and drive awareness on Lightspeed Capital for merchants;
• Build a trusted advisor relationship with your customers and identify where Financial Service opportunities lie across your book of business;
• Negotiate contracts and close agreements to maximize the growth of your book of business; 
• Achieve sales targets by providing exceptional advice and service to each merchant and coordinating with the Regional leader for Account Management to maximize opportunities within the assigned territory
• Employ effective business development & relationship management techniques to assist in meeting or exceeding established sales targets for the territory;
• Provide regular feedback and be the voice of the merchant to business leaders.

What you will be bringing to the team:

• Sales experience, preferably selling a financial service product, with a track record of high performance for several years running
• Understanding of solution-based consultative sales in a SaaS environment;
• Ability to use Salesforce.com and other technologies to manage and organize pipeline;
• Committed to a culture of positivity and high performance;
• You enjoy the challenge of exceeding targets
• Excellent written and verbal communication;
• Professional poise and confidence while communicating with executives;
• Value feedback and thrive on constant improvement and learning;
• Strong work ethic, and a self-driven desire to succeed.
• Strong interpersonal skills to manage and build solid partnerships both internally and externally

Even better if you have, but not necessary:

• Experience in the Banking and Financial Services industry is a definite plus
• Fluency in French.

What’s in it for you?

Come live the Lightspeed experience...

• Ability to do your job in a truly flexible environment;
• Genuine career opportunities in a company that’s creating new jobs everyday;
• Uncapped commission;
• Work in a team big enough for growth but lean enough to make a real impact.

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

• Lightspeed share scheme (we are all owners)
• Immediate access to our benefits plan
• RRSP match after 3 months
• Fitness & Wellness benefit: $500 CAD per calendar year
• Unlimited Paid Time Off
• Parental leave Top-Up programs

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.