Marketing Project Manager - Creative Ops, Motion & Experience Design (XD)

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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

Lightspeed is looking for a Marketing Project Manager in Montrèal to support key marketing initiatives and creative projects. If you are a seasoned project manager with experience working with video production or multidisciplinary teams in marketing, we want to hear from you.

Reporting to the Senior Director, Marketing Operations, you’ll be responsible for ensuring our Motion and Experience Design (XD) teams are set up for success with clear priorities, project plans and timelines. You’ll take ownership of project boards, managing traffic and capacity planning in partnership with marketing leaders and project managers. You’ll coordinate with internal and external partners to execute on the Motion & XD roadmaps, creating workbacks and production plans, overseeing projects from brief to go-live and ensuring video and digital assets are delivered on time, every time.

What you’ll be doing:

• Manage motion design projects, including capacity and production planning, managing traffic and prioritizing deadlines, in collaboration with project leads and managers
• Manage website projects, including planning and coordination of UX and conversion rate optimization initiatives, in collaboration with design, website and CRO managers
• Turn briefs into actionable project plans, including workbacks for animation and video creation, pre-to-post production timelines and coordination with internal and external teams
• Manage multiple marketing projects across cross-functional teams and workstreams
• Continually manage priorities by collaborating with internal project owners, project teams and key marketing leaders to identify, avoid and escalate conflicts
• Liaise closely with the content creation, design, motion, growth and marketing teams to ensure marketing objectives, messaging and visuals are aligned
• Ensure projects and deliverables are clearly outlined using project management tools (JIRA and Monday.com)
• Track progress, develop status reports, lead project retrospectives
• Contribute to process improvement initiatives across departments and regions, and improve upon marketing operations
  
  

What you need to bring:

• 2-4+ years experience in Project or Creative Operations Management in Marketing or other creative fields.
• Experience managing video production and post-production timelines and deliverables.
• Experience working with website teams, including CRO, web dev and digital experience designers.
• Knowledge of project management principles, methods, and techniques.
• Experience driving conversations with internal clients around scope, schedule, and budget as well as roadmaps, objectives, and strategies.
• Ability to work with teams across multiple departments and around the globe.
• Proven experience using an integrated approach to project planning and management. 
• Thorough understanding of creative processes and production of marketing assets.
• Flexible in responding to changes in business priorities; proven ability to work effectively under multiple, competing deadlines.
• Experience with project management tools (JIRA, Monday.com).
• PMP certification or equivalent preferable.
  
  

What’s in it for you?:

Come live the Lightspeed experience...

• Ability to do your job in a truly flexible environment;
• Genuine career opportunities in a company that’s creating new jobs everyday;
• Work in a team big enough for growth but lean enough to make a real impact.
• Opportunity to make a difference; help merchants grow their businesses and become more successful by creating or improving products and addressing customer feedback
• Development of very high traffic products, used at the global scale
• Opportunities to learn and expand your skill set
• Become a valued part of the diverse and inclusive Lightspeed family

... and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

• Lightspeed equity scheme (we are all owners)
• Flexible paid time off policy
• Health Insurance
• Health and wellness benefit of $500 per year
• Paid leave and assistance for new parents
• Mental health online

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.