
NA Sales Development Representative
Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.
Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft.
- Prospect new leads (outbound) and qualify leads received by marketing (inbound)
- Be available and ready for inbound calls by being logged in during work hours
- Conduct needs assessment calls with specific prospects
- Schedule online product demonstrations
- Provide proactive support and follow up to customers and prospects
- Become an expert in the features, benefits, and application of Lucid Software’s products
- Maintain accurate and up-to-date records
- Required weekly team training and daily stand-ups
- Other duties as assigned
Requirements:
- Previous successful sales experience OR a strong interest in a selling role
- Ability to manage multiple projects and meet deadlines
- Outstanding written and verbal communication skills
- Highly effective problem-solving skills, a bias towards finding solutions vs. shutting down ideas
- A passion for exceeding expectations demonstrated through consistently exceeding quarterly and annual targets
- This role requires that you work out of our South Jordan, UT office two days per week (on Tuesday and Thursday)
Preferred Qualifications:
- Detail-oriented, organized, and a good team player
- Independent, highly motivated, and success-driven approach to all activities and ability to thrive in a fast-paced, start-up-type environment
- BA/BS degree
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