Account Manager
Department: Unilever – Dove Hair
Location: London
Contact type: 12-month FTC
Full Time/Part time: Full time
Reporting into: Account Director & Client Partner
About Ogilvy:
Ogilvy UK has been creating iconic ideas that deliver impact at scale for clients ever since David Ogilvy founded the company in 1948. Ogilvy UK specialises in bringing together brand advertising, customer experience marketing, PR, influence and consulting, all fuelled by Behavioural Science. Our world-class award-winning creative campaigns deliver solutions for clients including Molson Coors (owner of Madrí beer), Valeo Foods UK (owner of Kettle Chips and Rowse Honey), Argos, Mondelēz International, Unilever, TK Maxx and Pernod Ricard.
In 2023, Ogilvy UK celebrated their 75th anniversary and was the most awarded agency in Europe. Ogilvy is home to the largest influencer marketing practice globally and hosts the world’s biggest festival of behavioural science and creativity, Nudgestock – now in its 12th year.
The Role:
Are you ready to lead the way as an Account Manager for our world-leading creative agency? Join our vibrant, dynamic, and multi-disciplined team and unleash your passion for delivering exceptional work. As an integral part of our team, you'll collaborate closely with the Account Director/Senior Client Lead, managing a diverse range of projects that span from smaller standalone activities to complex, multi-touchpoint campaigns that drive brand consideration. Get ready to ignite your creativity with performance-driven activations and unique initiatives that tap into culture, creating a deeper engagement with our most awarded and prestigious client, Dove.
Speaking of Dove, this iconic brand has a rich history of ground-breaking communications. From its revolutionary 'beauty bar' in 1957 to the iconic 'Campaign for Real Beauty' initiated in 2004, Dove has always been at the forefront of redefining beauty standards. As an Account Manager, you'll be part of our enduring partnership, driving real and lasting social change. Be prepared to challenge the status quo and develop innovative campaigns that make beauty a source of confidence, not anxiety, for women around the world.
Now, let's talk about you. As an experienced Account Manager, we're seeking someone who thrives on collaboration and has a knack for managing global projects. With your strategic thinking and multi-disciplinary experience, you'll play a pivotal role in delivering fully integrated campaigns that leave a lasting impact. You'll take the lead on specific deliverables across various channels, ensuring their seamless execution internally and with the client team. Your outstanding relationship-building skills will shine as you foster strong connections with clients, bringing their vision to life while keeping a keen eye on deadlines and workflow coordination.
In this fast-paced and ever-changing environment, you'll need to be resilient, adaptable, and capable of juggling multiple projects with finesse. Your proactive planning and foresight will be invaluable as you anticipate future needs and navigate through challenges. Your communication prowess, both verbal and written, will allow you to articulate your ideas effectively, negotiate with finesse, and deliver compelling presentations. Above all, your positive attitude, energy, and passion for the Personal Care category will make you an invaluable team player, driving us forward in our quest to maintain Dove's position as the world's most meaningful beauty brand.
Key Responsibilities:
- Demonstrated experience in managing and delivering integrated projects, collaborating closely with the Business Partner (BP) to ensure successful execution.
- Proven ability to effectively manage and mentor an Account Executive, delegating tasks, providing support, and fostering their professional growth.
- Multi-disciplinary experience, capable of contributing to the development and execution of fully integrated campaigns across various channels.
- Strategic thinker who can align campaign objectives with the client's brief and confidently voice opinions and insights.
- Ownership of specific deliverables within projects, such as TV, digital, and print, taking the lead in managing them both internally and with the client team.
- Excellent capacity for handling multiple deliverables simultaneously, while maintaining attention to detail and meeting deadlines.
- Strong relationship-building skills, particularly at the Brand Manager level, to establish and maintain robust client partnerships.
- Ability to ensure alignment and coordination among the Brand, creative, and production teams throughout the project lifecycle.
- Proactive planning and foresight, anticipating future needs and challenges to effectively navigate the fast-paced agency environment.
- Resilience and adaptability in the face of changing circumstances, capable of managing client requests or issue escalations with composure and professionalism.
Requirements:
- Proven ability to cultivate strong and long-lasting client relationships, earning their trust and becoming a trusted advisor.
- Strong strategic mindset, with the ability to analyse market trends, identify opportunities, and develop innovative solutions that align with client goals.
- Sound understanding of business principles and financial management, enabling effective budgeting, forecasting, and resource allocation.
- Excellent negotiation skills, capable of navigating complex client discussions, resolving conflicts, and achieving win-win outcomes.
- Exceptional presentation abilities, with the talent to deliver compelling and engaging pitches to clients and stakeholders.
- Proficiency in analysing data, extracting insights, and using metrics to measure campaign performance and inform decision-making.
- In-depth knowledge of the creative and advertising industry, staying abreast of emerging trends, technologies, and best practices.
- Expertise: Strong understanding of digital marketing channels and strategies, including social media, content marketing, SEO, and SEM.
- Proactive problem-solving skills, capable of identifying challenges, proposing innovative solutions, and adapting strategies accordingly.
- Effective leadership abilities, inspiring and motivating teams to achieve excellence, fostering a collaborative and high-performance work culture.
- The ability to empathise, connect, and build inclusive relationships with clients, understanding their perspectives and needs.
Join us in shaping the future of creativity – where your ideas matter and impact is made.
How we help you Thrive:
- 25 days annual leave + 1 Volunteer Day
- Bupa Healthcare
- Enhanced Maternity, Adoption and Shared Parental Leave
- We have a Flexible Working Model with core working hours: 10am – 4pm
- A 1.5:1 Matching Pension Structure
- Wellbeing and Health: Up to £25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool and annual eye tests and development budgets and Wellbeing incentives and activities throughout the year
- Season Ticket Loan and Cycle to Work Scheme
- Life Assurance
Our ambition is to attract the very best diverse talent to Ogilvy, and to be the employer of choice in the UK. We want everyone to feel welcome when they join us, and once they’re here, for them to want to stay with us, grow their career, and to feel they belong with us.
We are an equal opportunity employer and we’re committed to creating an inclusive, welcoming environment for everyone who wants to work at Ogilvy. For us, diversity, equity and inclusion is integrated into everything that we do. We believe that for creativity to flourish, everything about how we work must have diversity at its core. Your race, colour, ethnic, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability, have no bearing on our hiring decisions, but we encourage everyone to feel free to express their true selves in an environment we are consistently striving to make as inclusive as possible.
We aim to facilitate an accessible and positive application experience for all candidates. If you require any adjustments from us to support you through the process or expect to require any adjustments to working conditions to be able to best perform in the role, please let us know. We are happy to consider all reasonable adjustments.
If you live with a disability and you would like to take advantage of our offer of a guaranteed interview under the Disability Confident Scheme, please ensure you fill out our voluntary Equal Opportunities Questionnaire when applying.
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