Manager- Vendor Audits (Lending)

About PhonePe Group: 

PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

Culture

At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right  environment for you is just one of the things we do. We empower people and trust them to do the right  thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a  big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of  the best minds in the country and executing on your dreams with purpose and speed, join us!

Key Responsibilities:
Vendor Audits Manager is responsible for planning, executing, and managing audits of vendors and suppliers to ensure compliance with contractual agreements, regulatory requirements, and company policies. This role involves coordinating with vendors, analyzing audit findings, and implementing corrective actions to mitigate risks and enhance vendor performance.

Audit Planning and Execution: Develop and implement an annual audit plan for vendor and supplier evaluations. Conduct audits of vendors and suppliers to assess compliance with contractual terms, industry standards, and regulatory requirements. Perform risk assessments to identify high-risk areas and
prioritize audit activities accordingly.

Vendor Compliance: Ensure that vendors adhere to company policies, contractual agreements, and legal obligations. Evaluate vendor performance against agreed-upon service levels, quality standards, and compliance criteria.

Reporting and Documentation: Prepare detailed audit reports, including findings, recommendations, and action plans. Maintain comprehensive documentation of audit processes, findings, and corrective actions.

Corrective Actions and Follow-Up: Work with vendors and internal stakeholders to develop and implement corrective action plans for identified issues. Monitor and follow up on the progress of corrective actions to ensure timely resolution of audit findings.

Risk Management: Identify potential risks and vulnerabilities associated with vendor relationships. Develops strategies to mitigate risks and enhance the overall vendor management process.

Vendor Relationship Management: Build and maintain positive relationships with vendors to facilitate open communication and collaboration. Address any concerns or issues raised by vendors related to the audit process.

Compliance and Standards: Stay updated on industry regulations, standards, and best practices related to vendor management and auditing. Ensure that audit practices align with internal policies and external regulatory requirements.

Training and Development: Provide training and guidance to internal teams on vendor management and audit processes. Share insights and best practices to improve overall vendor performance and compliance.

Attributes we are looking for
- Must be CA/MBA/Graduate and above and have at least 10 years experience in Collections vendor Audit
- Experience in New age NBFCs or Banks is mandatory.
- Must have thorough understanding of collections methodology Ability to work with senior leadership and management teams across business units.
- Knowledge of current regulation pertaining to collections

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

• Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
• Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
• Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
• Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
• Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment 
• Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog.

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