Business Analyst

About PhonePe Group: 

PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

Culture

At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right  environment for you is just one of the things we do. We empower people and trust them to do the right  thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a  big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of  the best minds in the country and executing on your dreams with purpose and speed, join us!

Job Summary: We are seeking a highly skilled and motivated Business Analyst to join our team. The successful candidate will be responsible for preparing comprehensive business views, collating data from multiple data streams, and representing the team in various forums to enhance the visibility of key business health metrics. This role is pivotal in ensuring that our organization has clear insights into business performance, enabling data-driven decision-making.

Key Responsibilities:

1. Data Collection and Integration:
• Gather and integrate data from multiple internal and external sources.
• Ensure data accuracy, integrity, and consistency across various data streams.
• Develop and maintain databases and data systems necessary for projects and department functions.
2. Data Analysis and Reporting:
• Analyze complex data sets to identify trends, patterns, and insights.
• Prepare detailed business views and reports, highlighting key metrics and performance indicators.
• Create dashboards and visualizations to present data in an understandable and actionable manner.
3. Business Metrics and Health Monitoring:
• Define and track key performance indicators (KPIs) to monitor business health.
• Develop methodologies for measuring and reporting on business performance.
• Regularly update and maintain reports and dashboards to reflect current business status.
4. Representation and Communication:
• Represent the team in various forums, including management meetings, strategy sessions, and cross-functional working groups.
• Communicate findings, insights, and recommendations effectively to stakeholders at all levels.
• Ensure that the team's work is visible and understood across the organization.
5. Collaboration and Stakeholder Management:
• Work closely with different departments to understand their data needs and provide necessary support.
• Collaborate with IT and data engineering teams to ensure seamless data flow and integration.
• Foster strong relationships with key stakeholders to facilitate effective communication and collaboration.
6. Continuous Improvement:
• Stay updated with the latest industry trends, tools, and technologies in data analytics and business intelligence.
• Propose and implement process improvements to enhance data quality and reporting efficiency.
• Participate in professional development opportunities to expand skillset and knowledge base.

Qualifications:

• Bachelor's degree in Business, Economics, Statistics, Data Science, or a related field. 
• Proven experience as a Business Analyst or in a similar role (3-4 years)
• Strong analytical skills with the ability to interpret complex data and translate it into actionable insights.
• Proficiency in data analysis tools such as SQL, Excel, and BI tools (e.g., Tableau, Power BI).
• Excellent communication and presentation skills.
• Strong organizational skills with the ability to manage multiple tasks and projects simultaneously.
• Experience in data visualization and creating dashboards.
• Ability to work independently and as part of a team.

Preferred Skills:

• Knowledge of statistical analysis and modeling techniques.
• Experience with data warehousing and ETL processes.
• Familiarity with programming languages such as Python or R.
• Understanding of business processes and strategic planning.

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

• Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
• Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
• Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
• Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
• Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment 
• Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog.

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