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Senior Product Designer, Collaboration

Bengaluru, India

Who Are We?

Postman is the world’s leading API platform, used by more than 35 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.

The company is headquartered in San Francisco and has an office in Bangalore, where it was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman.

P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.

The Opportunity

APIs are inherently collaborative in nature. Engineering teams need to be aware of how other developers are leveraging their APIs to continuously deliver impact and ensure end-consumers are finding value in their solutions. It requires people to work together, discover relevant APIs, provide feedback and have a trust worthy source of truth. Postman is the leading API collaboration platform. Collaboration directly impacts developer experience and organisation’s are always looking for tools that improve DevEx - those that do this really well, become indispensable.

What You'll Do

  • Design and validate experiences that enable developers to work across their entire collaboration workflow and leverage Postman efficiently and effectively, while being consistent with the Postman experience and brand standards.

  • Own the user experience from ideation to execution while working closely with your product, partnership and engineering stakeholders.

  • Guide and mentor junior designers, fostering their growth and ensuring the team brings fresh perspectives and explores diverse design directions.

  • Balance speed and quality to execute design solutions swiftly, adapting to the fast-paced environment.

  • Work with your product managers to strategically define UX goals and opportunities for cross-product developer workflows, keeping business outcomes such as active usage and revenue in mind.

  • Research, gather, and consolidate customer insights (both qualitative and quantitative) to inform our strategy, priorities, requirements and use cases for the ecosystem platform and integrations.

  • Continuous social listening through Twitter, Github and Zendesk to better understand how people use Postman.

  • Foster a vibrant developer community and implement feedback mechanisms to continuously improve developer satisfaction.

  • Clearly and concisely communicate user concerns, motivations and feedback, both internally and externally. Be the voice of the user within your team.

About You

  • You have 8+ years of experience in end-to-end design practices in companies solving interesting real-world pain points. Bonus if you’re a developer turned designer.

  • Experience working with an experimentally driven product team. You work on hypotheses and validate rigorously to build conviction on your design approaches.

  • You have an eye for well-designed, functional products (physical and digital)

  • You can visually communicate an idea by creating quick low fidelity mockups.

  • You proactively seek feedback, tuning the fidelity of your work for the stage of product development. You can identify collaborative opportunities across the broader product and design org know how to curate your intended audience for feedback.

  • You can create high fidelity mockups and prototypes to articulate detailed experiences and user interactions. You can validate these by doing quick usability tests against real users and build convictions on the ideas that you propose.

  • You are an excellent communicator and continuously keep the broader team in the loop on the work that you’re doing, product goals that you’re aligning to, user insights you might discover and the success that you’re driving. You are comfortable collaborating across teams and locations.

  • You are curious about how APIs work and what Postman enables for developers. You take initiative and are curious to learn about how developers collaborate and what they leverage tools for. Hands on development experience will be a great trait to have for this role.

What Else?

In addition to Postman's pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Along with that, our wellness programs will help you stay in the best of your physical and mental health. If you have little ones in your family, the creche allowance can help in supporting your work-life balance. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves. 

At Postman, we embrace a hybrid work model. For all roles based out of San Francisco Bay Area, Boston, Bangalore, Noida, Hyderabad, and New York, employees are expected to come into the office 3-days a week. We were thoughtful in our approach which is based on balancing flexibility and collaboration and grounded in feedback from our workforce, leadership team, and peers. The benefits of our hybrid office model will be shared knowledge, brainstorming sessions, communication, and building trust in-person that cannot be replicated via zoom.

Our Values

At Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.

Equal opportunity

Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.

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