Job Application for Senior Manager - Global Account Management at Razorpay Software Private Limited

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Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India.

We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X) and enabling capital availability for businesses (via Razorpay Capital).

Founded in 2014, Razorpay is a one stop money movement platform, providing innovative and seamless payment solutions to businesses of all sizes. Our mission is to simplify money movement and drive growth through cutting-edge technology and best-in-class service. We are looking for a dynamic and motivated individual to build and drive tailored business development strategies for large enterprise accounts. The individual should come from a business development background with experience of selling to large, complex organizations and building relationships across teams and levels. The right fit for the role will be someone who can bring a balance of consultative selling, relationship building, strategic thinking, and structured problem solving.

The Roles and Responsibilities:

Sales Cycle Management: Manage the entire sales process for strategic deals, including opportunity qualification, proposal creation, negotiations, contract negotiation, and closing.
Consultative Selling: Understand clients' business needs and challenges and accordingly offer appropriate solutions leveraging existing products and services
Cross-functional collaboration: Liaise with internal & external cross functional teams to drive the pre and post go-live client journey, ensuring best in class client experience
Strategic Planning: Create and execute account level strategies covering short to long-term initiatives.
Relationship Building: build and nurture long-term strategic relationships at different levels (including C-suite) and across teams in the client organization.
Performance Monitoring: Track and report on account performance, revenue growth, and product usage, delivering actionable insights to both clients and internal stakeholders.
Market Insights: Stay updated on market trends, client industry developments, and competitors to identify new growth opportunities.

Qualifications:

5+ years of experience in enterprise sales or account management in a payments or SaaS company
Proven experience managing large, strategic accounts with revenue responsibilities
Demonstrated technical understanding with the ability to stitch together a solution leveraging a wide range of products to address complex client challenges
Proven ability of taking end to end ownership of initiatives with excellent stakeholder and program management skills
Excellent communication, presentation, and negotiation skills

Preferred Attributes:

Prior experience working with global tech companies
Familiarity with complex payment solutions and enterprise-grade technology
A deep understanding of how to navigate and grow long-term relationships in high-stakes, high-value sales environments

Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.

Senior Manager - Global Account Management

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