Matchday & Events Assistant (Part-Time)

TITLE:  Matchday and Events Assistant  

CLUB: Seattle Sounders FC and Seattle Reign FC 

DEPARTMENT:  Matchday Operations   

FLSA: Non-Exempt 

ROLE TYPE: Part-Time, Hourly 

SCHEDULE: 5-10 hours per week  

RATE: $20.76/hour  

 

OUR CLUBS 

Seattle Sounders FC and Seattle Reign FC are entering an exciting new era in the pursuit of excellence and a commitment to growth on and off the pitch. Each club has independently forged a rich history of performance while connecting deeply with the community. Our clubs are continually pushing the boundaries of what's possible while fostering an inclusive culture- championing causes and building community connections to expand our reach and impact. Each match is an opportunity to bring together our community, celebrating our resilience, inclusivity, and a commitment to excellence. United in professional dedication- we are two clubs with one shared vision of progress and greatness. 

 

POSITION SUMMARY 

The Matchday & Events Assistant plays a key role in bringing Sounders FC, Reign FC, and Defiance matches—and their related events—to life. This dynamic position supports matchday operations, fan engagement, and game presentation across all three clubs, as well as various community events throughout the Greater Seattle area. 

We’re looking for individuals who are passionate about delivering exceptional fan experiences, thrive in fast-paced environments, and are eager to step in wherever needed. This role focuses on in-stadium programs and initiatives that align with club values and partner objectives. As brand ambassadors, Matchday & Events Assistants help create unforgettable moments, ensuring every fan interaction reflects our commitment to excellence, teamwork, and community. 

Availability Requirement: 

• Must be available to work at least 50% of matches across Sounders FC, Reign FC, and Defiance.
• Match schedules: Sounders FC Schedule | Reign FC Schedule | Defiance Schedule 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES   

Matchday Support: 

• Provide operational support for Sounders FC, Reign FC, and Defiance matchdays, ensuring smooth execution of club and partner initiatives while delivering exceptional fan experiences. 

• Assist in the execution of matchday programming and logistics, including but not limited to: 
  • Coordinating with internal teams and external vendors to properly stage and set up fan activations and programming. 
  • Engaging with fans at activations by providing clear instructions, encouraging participation, and fostering memorable interactions.
  • Supporting teams, media, and other working staff throughout the matchday experience.
  • Serving as a liaison/escort for VIPs, the team mascot, or musical performers.
  • Acting as a club ambassador by proactively assisting fans and enhancing their stadium experience. 

Event Support (Non-Matchday): 

• Assist with various club events outside of matchdays across different departments, such as Marketing, RAVE Foundation, Fan Development, Corporate Partnerships and People & Culture. 

• Responsibilities may include: 
  • Event setup and takedown to ensure a seamless experience. 
  • Supporting fan activations and interactive activities during events.
  • Welcoming and engaging fans, creating a positive and inclusive atmosphere.
  • Being a knowledgeable resource, ready to represent the clubs and answer fan questions. 

• Other duties as assigned to support the overall success of the event. 

 

QUALIFICATIONS 

• Must be 18 years or older. 

• Preferred: At least one year of experience in customer service, event operations, or a related field. 

• Background Check: Must be able to pass a standard criminal background check. 

• Flexible Availability: Evenings, weekends, and holidays are required based on match and event schedules. 

• Positive & Professional Attitude: Enthusiastic, team-oriented, and committed to delivering exceptional experiences. 

• Strong Communication Skills: Ability to convey information clearly and effectively to fans, colleagues, and stakeholders. 

• Collaborative Mindset: Works well in a team environment and engages effectively with diverse groups. 

• Problem-Solving Ability: Quick thinking and sound decision-making in high-pressure situations. 

• Language Skills: Bilingual proficiency, especially in Spanish or Portuguese, is a plus. 

• Commitment to DEI & Club Values: Dedicated to fostering an inclusive environment and upholding our mission: Create Moments, Enrich Lives, and Unify & Uplift Through Soccer. 

 

WORK ENVIRONMENT  

• Must reside in Washington at time of hire. 

• Must have reliable means of transportation.  

• Must be able to occasionally lift 20+ pounds and be comfortable standing on feet for multiple hours at a time. 

 

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

We are committed to fostering a diverse and inclusive workplace where every employee is respected, valued and supported. We celebrate our diverse work environment and welcome team members of all backgrounds and perspectives. To that end, if you do not meet every job requirement listed, we still encourage you to apply. We believe your relevant experience and expertise will help us become a high-performing best-in-class workplace for all. Women, gender-nonbinary, people of color, LGBTQIA+ people and people with disabilities are encouraged to apply.

The physical demands reflected in the duties and work environment herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. If you’d like to request an accommodation in the application or interview process, please do so by emailing the People & Culture Team.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

 

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