Account Manager - Global Third Party Relations

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.

Role Overview:

Reporting into the EU Independent AM Team Leader, the Account Manager will work across the SIE and Partner’s business teams to define and deliver agreed commercial and strategic objectives in the territory, and globally as required. Partner satisfaction is key, and as a primary point of contact for Partner’s regional teams, the Account Manager will nurture a trusted and preferred partner relationship between SIE and the Partner.

The Account Manager will be an evangelist for PlayStation, with the knowledge and ability to promote all aspects of the business and platform.

You will provide territory expertise and guidance internally and externally, advising on topics including local legal and regulatory requirements, commercial best practice and specific territory opportunities and nuances.  Maintain a network of key internal and external contacts across the territory to ensure activities can be executed effectively.

As the Account Manager will lead strategic conversations with partners, present high-level information, have a keen eye for content

What you'll be doing:

• Own the day-to-day business activity and overall health of the Partner, being the primary point of contact for the Partner and SIE internal departments for business queries.
• Drive strategic thinking with partners, own and deliver a holistic approach to drive their business on PlayStation First point of contact for Partner and SIE internal teams for execution of related activities.
• Ensure internal teams aligned to deliver and support key content and initiatives.
• Align with global key stakeholders to ensure any regional activations match global objectives, and there are consistent communications and service to the Partner.  Where there are regional variances, ensure these are identified and understood by all stakeholders.
• Where applicable, ensure that partnership contractual requirements are adhered to by SIE and the Partner.
• Lead product release and lifecycle planning with internal departments and the Partner. 
• Develop a comprehensive knowledge of Partner’s portfolio, strategy and forecasts.
• Identify business opportunities across Partner’s portfolio and live services.
• Develop KPIs / metrics and conduct performance analysis for key content and initiatives.
• Communicate business, platform and policy updates to Partners. 
• Facilitate data analysis requests internally and externally.
• Work with the Partner and internal teams to deliver physical and digital best practice across the whole product lifecycle.
• Identify and deliver content suitable for specific platform activity and campaigns (PS Plus,PS Stars etc.).
• Identify Partner content to drive a PlayStation message and point of difference.
• Assist with the facilitation of Partner’s participation at PlayStation PR / media events.

What we're looking for:

• 5+ years in external partner facing position (e.g. sales, account management, business partner relations)
• Extensive knowledge & passion for ‘Indie’ Publishers & Developers and their titles.
• Strong knowledge of F2P commercial and business models
• Experience working with and selling to large, complex global organisations with highly matrixed teams
• Communication, presentation and relationship management ability across varying level of stakeholders
• Globally minded, strategic thinker with strong negotiation and influencing skills
• Extensive games development and publishing experience, or comparable media / entertainment / technology industries
• Regional market expertise
• Commercial acumen and data drive

Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.

Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. 

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. 

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.