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Director, AI & Product Platform Management

Pittsburgh, PA

About The Role…

We are seeking an experienced and visionary individual to lead our efforts in AI and associated Data to drive the transformation of healthcare operations through cutting-edge technology. This leader will drive the collaboration with other parts of the product management team and software engineering counterparts to align the product vision, strategy, and roadmap across with all of the technical infrastructure required to realize measurable clinical and business outcomes. This role requires a deep understanding of AI technologies, platform scalability, and user-centric design principles to drive innovation and business growth. 

Reporting to the VP of Product Management, this position requires a broad strategic perspective and experience, combined with the ability to lead through influence and work collaboratively across the organization to ensure market success. 

What You’ll Do…

  • Collaborate on the creation of product strategy, vision, and roadmap across the full portfolio of AI/ML-enabled healthcare solutions. 
  • Define and execute the technical roadmap that supports key aspects of product roadmaps. 
  • Lead cross-functional teams (Product Management, Delivery, Engineering) in an Agile environment to ensure timely and high-quality execution. 
  • Collaborate with product management, engineering, business development, marketing, and executive teams to bring innovative and commercially successful products to market. 
  • Champion customer needs and market feedback to continuously evolve product capabilities 
  • Guide ontology and terminology development to support advanced NLP and LLM-based systems. 
  • Represent the company at industry events, conferences, and client engagements. 
  • Identify and prioritize the enabling data and technologies that allow the development of new products that can be realized in a fast-paced development cycle.  

What We Look For…

  • 15+ years of experience in software development, product management, or data science leadership, with at least 10 years in AI/NLP/ML 
  • Proven success leading AI product strategy and delivery in healthcare, life sciences, or pharma sectors 
  • Expertise across the software development lifecycle and Agile methodologies 
  • Experience with cloud platforms (AWS, Azure) and modern programming environments 
  • Strong leadership and communication skills with a track record of building and motivating high-performing, geographically distributed teams 
  • Ability to balance innovation with pragmatic delivery and long-range planning 
  • Advanced degree in Computer Science, Engineering, Data Science, or a related field preferred 

Preferred Experience 

  • Familiarity with clinical ontologies and healthcare interoperability standards 
  • Demonstrated contributions to Real World Evidence (RWE) studies or clinical trials 
  • Hands-on experience with Natural Language Processing (NLP), computational linguistics, or AI model development 

Skills: 

  • Ability to lead teams through direct management – as well as cross-functional influence. 
  • Excellent written and verbal communications skills are required, with the ability to explain advanced concepts to audiences of varying levels. 
  • Ability to translate complex technical concepts into actionable business strategies. 
  • Ability to facilitate meetings with diverse and sometimes conflicting points of view. 
  • Challenges current thinking and brings others along to implement new ideas to improve business results. 
  • Self-motivated with ability to collaborate with business leads, product managers, engineering and senior executives. 

Education

  • Required: Bachelor’s Degree – Information Technology, Computer Science, Engineering, Business Administration or related field 
      
  • Preferred: Masters’ Degree - Information Technology, Computer Science, Engineering, Business Administration or related field

About Us…

TeleTracking is the world’s leading integrated healthcare Operations Platform that is Expanding the Capacity to Care by combining comprehensive technology solutions with clinical operations expertise to improve access to care, delivery, and transitions of care. We work with more than 900 hospitals globally, including the 3 largest health systems in the United States, providing workflow automation and ai-based decision support that creates optimized patient flow, improved capacity management, reduced wait times, and increased growth without compromised quality of care. TeleTracking values people with an entrepreneurial spirit, creativity and building strong relationships with our employees. 

Benefits

  • Medical/dental/vision plans 100% paid for employees and family members without coverage, which start from day one!
  • Life and AD&D
  • Flexible Spending Accounts: Medical, Dependent Care, and Transportation
  • 401 (k) Retirement Savings
  • Tuition Reimbursement
  • Military Paid Leave (up to 6 months of base salary while on military leave)
  • Paid Time Off
  • Paid parental leave

Disclaimer:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.

TeleTracking is an Equal Opportunity/Affirmative Action employer. TeleTracking recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.

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