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Change, Culture and Engagement: Director

London, United Kingdom

The Team

Our Change, Culture and Engagement (CCE) team help companies to do things they haven’t done before.

We support businesses with people-centred change. This might include aligning teams as part of a merger, helping operationalise a new strategy, creating a culture that helps maintain competitive advantage, supporting the arrival of new leadership, and more.

Our approach is people-focused, and research-based. We stay apprised of the latest thinking in industrial sociology, organisational design, engagement, organisational psychology and corporate culture.

We have indicative intellectual property that helps give direction, tools and structure to CCE consultants. However, flexibility, discipline and experience are also key to our work. No two assignments are the same. While we maintain the highest quality standards, consultants in the team need to have good judgment and a high customer-service ethos.

The role

As a Director you’ll be responsible for providing the highest quality of service to our clients, playing a pivotal role in key multiple, high-profile account teams, offering strategic counsel to senior clients, providing insight and analysis across our business, and proactively contributing to developing additional business opportunities with existing clients and prospects.

Directors support and mentor Senior Consultants and Consultants, and work into and learn from Managing Directors and Senior Managing Directors.  

Key Skills and Experience

Consulting skills

Essential:

  • Confident managing projects in a complex business environment
  • Expertise in managing and advising a variety of stakeholders
  • Strong capabilities in presenting complex ideas to internal and external stakeholders
  • A genuine interest in people and how they operate in an organisational setting
  • Confident in making strategic recommendations based on data and knowledge
  • Strong aptitude for delivering a project through from prospect to completion
  • Previous experience in change communications, change management, company culture or employee engagement
  • Strong capabilities in facilitating workshops
  • Play a leading role in prospective new business requests with confidence to write and deliver new business pitches
  • Experienced in managing timesheets, budgeting and billing

Desirable:

  • Previous consultancy experience
  • Work in a large, complex multi-national organisation
  • Academic training in disciplines such as psychology, political science, human resources management, statistics or economics

Business acumen

Essential:

  • Expertise in navigating the media’s business pages with an analytical lense
  • Demonstratable knowledge and experience of different sectors of the economy
  • Existing experience in management and leadership of juniors and wider teams
  • Ability to manage upwards
  • Strong numeracy skills, including working with balance sheets

Desirable:

  • Experienced in the working of Boards and corporate governance
  • Strong knowledge of associated issues like ESG, DEI, ERGs, TUPE, and OD.

Client Management

Essential:

  • Experienced in overseeing management of junior team members on major projects,
  • Confident capabilities in managing reports back to the team and the client on progress and key deliverables
  • Strong leadership of day-to-day liaison with clients alongside Managing Directors and Senior Managing Directors, understanding how their priorities may change, setting clear expectations and ensuring that team leaders are aware of any potential issues
  • A demonstrated understanding and empathy for the strategic challenges our clients face, and the ability to make relevant suggestions for how they should respond
  • Leading on creating compelling, concise and professional presentations for clients that you either deliver yourself or are delivered by your colleagues

Team

Essential:

  • Strong abilities to manage and prioritise workload when working on multiple different projects
  • Managing key updates for team leaders, working within the senior team, keeping senior team abreast of progress and aware of issues and opportunities
  • Management of junior colleagues, ensuring they are thoroughly briefed and understand what is expected, as well as managing upwards
  • Confident and demonstratable experience in strategic decision making
  • A passport and the ability and willingness to travel internationally when required (currently quite rare.)
  • Contribute and lead on shaping the direction of a client account: anticipating client needs and identifying new business opportunities via organic growth and securing new clients

Desirable:

  • Experience gained within another consulting firm / environment
  • Comfort working in international and multi-disciplinary teams

Qualifications/additional skills

  • Educated to degree or equivalent level in a related field
  • Around 10 – 15 years’ experience gained in a comparable role
  • Excellent written and verbal communication skills
  • Reliability and trustworthiness – our clients rely on our judgement and discretion
  • Strong proficiency in Microsoft Office. Including Word, PowerPoint, Excel, Teams and SharePoint
  • Strong presentation skills
  • Curiosity, adaptability and resilience

What we can offer 

New joiners are supported by induction programmes, and continuous development is a key focus of life at Teneo - learning and knowledge sharing are at the heart of this. We have an environment and culture that is focused on supporting your development and career progression. We support this with a dedicated Learning Team who provide a range of learning opportunities and personal development support.  

Our face-to-face learning is supported by some 100 modules of e-learning available on our internal knowledge management system. 

Given our client base you’ll be working on career-defining (and often news-worthy) work that is exciting, rewarding and one where you can make a real impact to high profile projects. 

Company Benefits  

As well as this we offer a whole host of benefits and reward including; 

  • Competitive salary (depending on experience) 
  • 28 days holiday 
  • Discretionary bonus 
  • Annual salary review 
  • Pension (with company contribution: 5% of annual salary) 
  • Enhanced maternity and paternity leave (depending on length of service) and shared parental leave 
  • Private medical insurance 
  • Group Income protection 
  • Life assurance 
  • Cycle to work schemes 
  • Season ticket loans 
  • Regular social, cultural and charitable activities 
  • Flexible working with office laptop and phone provided 

About Teneo  

Teneo is the global CEO advisory firm. We partner with our clients globally to do great things for a better future.

Drawing upon our global team and expansive network of senior advisors, we provide advisory services across our five business segments on a stand-alone or fully integrated basis to help our clients solve complex business challenges. Our clients include a significant number of the Fortune 100 and FTSE 100, as well as other corporations, financial institutions, and organizations.

Our full range of advisory services includes strategic communications, investor relations, financial transactions and restructuring, management consulting, physical and cyber risk, organizational design, board and executive search, geopolitics and government affairs, corporate governance, ESG and DE&I.

The firm has more than 1,500 employees located in 40+ offices around the world.

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