Default Analyst - Bankruptcy

About the Company

Valon’s mission is to empower every homeowner. We believe the journey of home ownership starts when you get your keys, but lasts far beyond. We’re creating a world where home ownership comes with ease, security, and financial know-how. Our growing team of engineers, operators, product enthusiasts, and experienced servicing professionals are leveraging technology to fundamentally improve the homeownership experience. Through mortgage servicing—the process of paying off one’s mortgage—Valon is taking the first step in transforming the industry one homeowner, and lender, at a time.

Default Servicing at Valon

The Default Servicing team manages all default related processes and resolves mortgage loans that are in default. The team is crucial to Valon and the broader mortgage ecosystem, as it helps prevent foreclosures and minimize losses for investors. Homeowner transparency and financial literacy is always a focal point to our people, process and product and we strive to help homeowners who need additional support to keep their dream of homeownership alive.

About the Role:

The Bankruptcy Specialist  will be responsible for monitoring, reviewing and processing required functions in accordance with Bankruptcy requirements. Processes and functions should be performed in accordance to Bankruptcy regulations, policy and procedure with responsibilities including, but are not limited to, reviewing accounts identified as Bankruptcy Chapter 7 and Chapter 13, coding accounts into Bankruptcy status for protection, reviewing and processing accounts appropriately based on data files and information received from the Bankruptcy Court. 

Responsibilities

• Ensure end-to-end Bankruptcy handling for Chapter 7 and Chapter 13 Bankruptcy cases
• Ensure assigned bankruptcy loans are handled in accordance with Company policies and procedures, client and investor guidelines, state laws, and Federal Bankruptcy code and regulating agencies
• Perform timely follow up with attorneys on critical steps and request referrals on delinquent bankruptcies and status updates
• Respond to attorney inquiries for additional information and escalate as needed
• Audit attorney plan reviews and confirm appropriate action is being taken by bankruptcy counsel
• Handle more complex tasks and manual calculations of figures. Verifies/researches borrower payment history and resolves payment posting discrepancies, insurance validation and tax advances
• Audit and review Motions for Relief, Agreed Orders, and Notices of Default for accuracy and thoroughness and coordinate corrections as necessary on any Bankruptcy Chapters
• Review and execute signature required documents for court proceedings
• Release loans to Production and/or Foreclosure upon termination of Bankruptcy stay

Ideal Background

• Bachelor's degree preferred
• Experience with a mortgage or financial technology company
• Analytics proficiency
• Significant level of trust and diplomacy is required, in addition to normal courtesy and tact
• Quality: demonstrates attention to detail, a high degree of self-motivation and initiative.
• Exhibits confidence in self and others; inspires and motivates others to perform well, fostering sound relationships with others.

Minimum Qualifications 

• Thorough knowledge of loan servicing, foreclosure, bankruptcy
• Strong time-management skills, including the ability to effectively prioritize work assignments
• Detail oriented and self-motivated
• Strong aptitude for assessing, understanding and quantifying risk
• Must be highly proficient in Excel and Word
• Must be a team player with strong attention to detail and able to work independently
• Proven track record at delivering timely and accurate information in a fast-paced environment
• Excellent critical thinking, problem solving, mathematical skills and sound judgment
• Financial Services and, if possible, mortgage industry experience preferred
• Strong business acumen and ability to interface with executive management
• Status all new bankruptcy filings that are received either by US mail or electronic bankruptcy notification
• Monitor the AACER Court Electronic Records) website daily for updates.
• Review bankruptcy plans and Chapter 7 schedules.
• Prepare reaffirmation agreements packages and send them to the attorney for execution.

Benefits 

• Compensation: competitive salary and 401k plan
• Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
• Food & meals: in-office snacks and drinks, and Bagel Fridays
• Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient.
• Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback
• Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!
• Generous time off: 17 days paid time off, sick days, and 11 company holidays
• Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition