Courier Payments Administrator (Israel)

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

What you’ll be doing

About the role:

We're looking for a sharp, detail-oriented operations professional to join our back-office team at Wolt. This role involves handling administrative processes, liaising with government offices and legal partners, supporting our couriers, and managing internal coordination. Strong communication skills in Hebrew and English, high organizational ability, and confidence in email correspondence are key.

What business needs is the role filling?

• Support for a rapidly growing base of ~20,000 independent couriers in Israel
• Manage complex operational and compliance tasks tied to financial transparency and accuracy
• Ensure regulatory alignment and robust execution of critical financial workflows, particularly those involving garnishments and tax compliance
• Support one of the company’s most sensitive and expanding operational areas, requiring precision, structure, and confident collaboration with government authorities
• Maintain and improve trust in one of the most sensitive parts of the courier experience: earnings

Must haves

Fluent in Hebrew and English (written and verbal) - Strong interpersonal and communication skills - Ability to manage multiple workflows independently and efficiently - Proficient in Excel, Google Sheets, Looker, Snowflake, Favro 

Nice to haves

Background in payments, Back office, invoicing, or compliance - Experience working with independent contractors or field operations

Collaboration with:

Courier partners across Israel - Internal teams: Finance, Legal, Operations, CX, Onboarding - Government authorities (e.g., tax offices) - External vendors such as invoicing providers 

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.