Strategic Account Manager - Enterprise Team

US - Remote
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
 
Our vision:  A world where everyone is free to focus on their most purposeful work, together. 
 

About the Role:

Wrike is revolutionizing the Collaborative Work Management space—a $20B market growing at >15% annually. With over 2 million users across some of the world's most innovative organizations, our platform is changing how enterprise teams collaborate. We're seeking an exceptional Strategic Account Manager to join our high-performing Expand Sales team and accelerate growth within our most valuable customer relationships.

If you're a collaborative professional who thrives in a fast-paced environment and enjoys connecting technology solutions to business challenges, we want to talk to you! At Wrike, our success stems from both individual ambition and team collaboration – qualities that define our unique culture and set us apart in the competitive work management space.

Your Impact:

  • Developing long-term (1-3 year) strategic account plans with executive sponsors and establishing governance structures for reviewing progress against these plans
  • Taking ownership of ensuring customers realize and can measure the full value of their Wrike investment; implementing formal value assessment frameworks
  • Demonstrating knowledge of how Wrike integrates with customers' broader technology ecosystem and enterprise architecture
  • Designing complex commercial structures, enterprise agreements, and negotiating non-standard terms appropriate for strategic accounts
  • Conducting high-impact business reviews with executive stakeholders to showcase value, address challenges, and expand strategic vision
  • Proactively identifying and mitigating account risks including competitive threats, executive changes, and shifting business priorities
  • Demonstrating sophisticated understanding of customer's financial drivers and ability to position Wrike investments in terms of material business outcomes
  • Taking a more prominent role in representing strategic customer needs to product teams and executive leadership
  • Implementing advanced prospecting and lead generation tactics to identify new growth opportunities within your existing enterprise accounts
  • Leveraging data-driven insights from Salesforce, SalesNavigator and ZoomInfo to optimize targeting and account penetration strategies
  • Consistently achieving or exceeding quarterly and annual revenue targets through a balance of new business relationships and relationship expansion

Your Qualifications:

  • 5+ years of successful technology solutions selling experience, with at least 3+ years specifically in SaaS environments
  • 2+ years of proven enterprise/strategic selling experience managing large, complex Enterprise accounts
  • Demonstrated stability and longevity in previous sales roles
  • Proven track record in both proactive prospecting/lead generation and long-term account management
  • Experience navigating matrix organizations and engaging effectively with senior leadership
  • Strong problem-solving skills with the ability to identify challenges and align solutions accordingly
  • Track record of consistently meeting or exceeding quota in enterprise SaaS environments
  • There will be moderate travel expectations associated with this role (10-20%)

Standout Qualities: 

  • Experience with work management, collaboration, or productivity solutions
  • Proven success implementing multi-channel prospecting strategies within enterprise accounts
  • Proficiency with selling methodologies like MEDDPICC, Challenger, or Solution Selling
  • Background in building and executing multi-year account expansion strategies
  • Experience with enterprise procurement processes and navigating complex buying committees

Team Dynamics:

  • As a Strategic Account Manager (SAM) within our Americas Sales (AMS) organization, you'll report to the Director of Expand Sales within a talented team of Account Managers and Business Development Representatives. You'll own a portfolio of strategic enterprise accounts (5,000+ employees) with established Wrike implementations, focusing on expanding our footprint through deep understanding of customer challenges and delivering transformative solutions.

Our Work Style: 

  • Strategic Impact: Opportunity to influence how leading enterprises transform their work management practices
  • Collaborative Culture: Join a tightly-knit team that supports your success while challenging you to excel
  • Comprehensive Enablement: Access to dedicated resources, including Solutions Consultants and Customer Success Managers. 
  • Work Flexibility: Options for remote work with the support you need to succeed from your home or the office 

Why Join Wrike?

  • Competitive Compensation: Attractive base salary plus uncapped commission structure aligned with strategic growth
  • Growth Trajectory: Clear advancement path within our high-performing sales organization

Perks of working at Wrike

At Wrike, our people drive our success. Join a community of over 900 innovative Wrikers, trusted by 20,000+ businesses worldwide, and experience benefits designed to empower every aspect of your life.

Empowered Living: 

  • Comprehensive Health Coverage: Enjoy medical, dental, and employer-paid vision insurance.
  • Security & Support: Benefit from life insurance and employer-paid short- and long-term disability.
  • Financial Well-Being: Build your future with our 401(k) plan featuring an employer match along with FSA/HSA benefits.

Nurturing New Beginnings:

  • Generous Parental Leave: Cherish every moment with 18 weeks of leave for birth mothers and 4 weeks for non-birth parents.
  • Community Connections: Engage with our vibrant Wrike Employee Resource Communities (WERC) to connect, grow, and thrive.

Work & Life Enrichment:

  • Flexible Time Off: Our flexible time off (FTO) policy empowers you to balance work, personal matters, and well-being on your own schedule.
  • Home Office Support: Enjoy a $500 Working-from-Home stipend to create a comfortable and productive home office.
  • Celebration & Service: Enjoy 11 paid holidays and 2 volunteer days to rest, recharge, and give back.

Global Impact:

  • Join a team recognized worldwide for leading by example and delivering collaborative work management solutions that empower businesses across the globe.

What’s next?

  • Recruiter Screen Video Interview 
  • Hiring Manager Video Interview
  • Demo sales presentation Video Interview
  • Final Interview with the VP of Sales, AMS region

Your recruitment buddy will be Lindsey Storey, TA Team Lead.
#LI-LS1

 

The range below reflects the total on-target earnings (including base salary and performance-based bonus potential) for this full-time position and applies to all U.S. locations, excluding benefits and other incentives. The final offer within this range will consider factors such as the role, seniority level, geographic location, and employment contract type. An individual’s work location, unique skills, experience, and relevant educational background will also influence the final offer. For tailored compensation details based on your preferred location, please discuss with your recruiter during the hiring process.

US pay range

$250,000 - $290,000 USD

Who Is Wrike and Our Culture

We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
 
Hybrid work mode

Wrike promotes a hybrid work mode for those that live near an office hub, we meet in the office 2-3 times a week. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together.

Our persona 

💡  Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚  Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗  Approachable: We're friendly, easy to get along with, considerate, and helpful. 

Our culture and Values 

🤩 Customer-Focused

We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.

🤝 Collaborative

We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.

🎨 Creative

We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 

💪 Committed

We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.

 
Check out our LinkedIn Life Page, Company culture page, Instagram, Wrike Engineering Team, Medium, Meetup.com, Youtube for a feel for what life is like at Wrike. 

Check us out on Glassdoor.

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