Director - IT Infrastructure and Networking

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes

Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.

Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com

Read more about our marquee customer event Innergize at Innergize 2024

What will I be doing?

• Spearhead Zenoti's exponential growth and scalability by orchestrating internal IT systems
• Take charge of the IT budget, strategically allocating resources for software and hardware innovations
• Drive the implementation, integration, and expansion of cutting-edge systems to propel organizational growth
• Fortify the organization's network and electronic assets with impenetrable security measures
• Ensure seamless operation of all IT systems, empowering the workforce to maximize their potential
• Safeguard invaluable data and systems against both internal and external threats, maintaining utmost resilience
• Lead with confidence during crises, navigating complex technical challenges with finesse
• Architect and execute comprehensive disaster plans, ensuring business continuity in the face of adversity
• Exhibit unwavering dedication in addressing issues from inception to resolution, fostering a culture of ownership
• Champion a security-first mindset at every turn, setting new benchmarks for excellence

What skills do I need?

• 10+ years of hands-on experience in information technology management and team leadership
• Excellent knowledge of software, networking, security, and hardware systems
• Experience implementing and managing business-critical SaaS software systems
• Software development experience for system integration and extension
• Demonstrated experience in implementing key systems within organizations
• Proficiency in computer networks, network administration, and installation
• Proactive, organized, analytical, detail-oriented, and persistent
• Strong logical, analytical, and problem-solving skills
• Excellent communication skills

Benefits

• Best in industry salary
• Comprehensive medical coverage for yourself and your immediate family
• An environment where wellbeing is high on priority – access to regular yoga, meditation, breathwork, nutrition counseling, stress management, inclusion of family for most benefit awareness building sessions
• Unlimited vacation
• Opportunities to be a part of a community and give back: Social activities are part of our culture; You can look forward to regular engagement, social work, community give-back initiatives

Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.