Deal Desk Manager

Amplitude is a leading digital analytics platform that helps companies unlock the power of their products. More than 3,200 customers, including Atlassian, Jersey Mike’s, NBCUniversal, Shopify, and Under Armour, rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture data they can trust, uncover clear insights about customer behavior, and take faster action. When teams understand how people are using their products, they can deliver better product experiences that drive growth. 

As an organization, we approach challenges with humility, take ownership of our contributions, and embrace a growth mindset that pushes us to constantly improve ourselves, each other, and the value we bring to customers and partners.

Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive.

We are looking for a sound business thinker with excellent communication and collaboration skills who thrives in a fast-paced dynamic environment to join our global Deal Desk team.  As the International Deal Desk Manager,  you will be responsible for supporting our global Quote to Order Process, particularly supporting teams in EMEA and APJ.  You will be a strategic business partner to the sales teams in structuring and pricing transactions that support  sustainable growth.  You will work cross-functionally with Sales, Legal, Finance and Accounting to find creative solutions for transactional and operational challenges. 

 As a Deal Desk Manager, you will: 

• Serve as a trusted business advisor to international sales executives and leaders in the deal pricing and structuring process.  This includes providing Enterprise deal structure, value propositions and deal terms on larger, more complex deals.
• Approve all non-standard pricing requests. Ensure all required approvals are obtained and documented. Ensure that all transactions follow internal revenue recognition guidelines and operational guidelines.
• Partner with internal organizations to understand contract requirements, structure, business terms and identify potential risks across opportunities, while serving as an advocate for the sales teams.
• Partner with  Legal,  Revenue and Product teams to document non-standard terms and structures, mitigate risk and ensure proper revenue recognition.
• Drive best practices and provide cross-training to increase sales efficiency and effectiveness across the organization.

You'll be a great addition to the team if you have:

• You enjoy working with global teams on complex requests in a fast paced environment
• 5+ years of experience in deal desk/sales operations, or deal strategy
• You are detail oriented and can anticipate issues before they become problems
• You are a clear and thoughtful communicator with strong critical thinking skills
• You have experience enabling sales teams on processes and best practices.

At a minimum, you need to have:

• Bachelor’s degree or equivalent
• Experience with Salesforce and CPQ tools

Other fun facts about Amplitude: 

• We were recognized in the Newsweek Excellence Index 2024.
• Our customers love us! They've said we're the #1 product analytics solution for 15 quarters in a row on G2.
• We're focused on growth. Check us out in Deloitte’s 2023 Technology Fast 500™
• We care A LOT about product innovation. Fast Company called us the #3 most innovative enterprise company in the world.
• We invest in our people. We offer mentorship programs, management training, and wellness initiatives. 
• We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off. 
• We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL. 
• We’re a global and fast-growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo.
• Our mascot is the datamonster, who loves to chow down on numbers, charts, and graphs. Nom nom.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

By applying for this job, you acknowledge that Amplitude processes your personal data in accordance with the Amplitude Applicant Privacy Notice.

Staying Safe - Protect Yourself From Recruitment Fraud
We are aware of individuals and entities fraudulently representing themselves as Amplitude recruiters and/or hiring managers. Amplitude will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Amplitude recruiting team will come from an @amplitude.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.