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Sr. Partner Program and Operations Manager

Austin, Texas, United States; Dallas, Texas, United States

Armis, the cyber exposure management & security company, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. In a rapidly evolving, perimeter-less world, Armis ensures that organizations continuously see, protect and manage all critical assets - from the ground to the cloud. Armis secures Fortune 100, 200 and 500 companies as well as national governments, state and local entities to help keep critical infrastructure, economies and society stay safe and secure 24/7.

Armis is a privately held company headquartered in California.

Armis, the cyber exposure management & security company, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. In a rapidly evolving, perimeter-less world, Armis ensures that organizations continuously see, protect and manage all critical assets - from the ground to the cloud. Armis secures Fortune 100, 200 and 500 companies as well as national governments, state and local entities to help keep critical infrastructure, economies and society stay safe and secure 24/7.

About the Role:

We are seeking a Sr. Partner Program and Operations Manager to join our team. This is a high-impact role for an experienced professional looking for a direct opportunity to influence our partner strategy and operational execution. You will own all aspects of partner operations, including annual planning cycles, quota setting, process optimization, partner tooling, and pipeline reporting. This role will also be crucial in shaping our partner programs to drive new revenue streams and increase marketplace adoption. 

It's an ideal fit for a self-starter who thrives in a fast-paced, high-growth environment and is driven by the opportunity to make a significant impact while operating with a high degree of autonomy.

Key Responsibilities:

Process and Tools 

  • Proactively identify opportunities to improve and automate partner systems and processes, providing strategic recommendations to Partner Leadership.
  • Work closely with business systems teams to develop clear requirements, business justifications, and projected outcomes for new initiatives.
  • Drive the implementation of new tools and systems to automate and optimize partner operations, ensuring successful adoption and alignment with our business goals.
  • Champion and build internal workflows and processes to drive efficiency and improvements (deal reg, partner applications, etc).  
  • own and optimize our cloud services provider processes and systems (like Tackle), driving enhancements to ensure we can effectively co-sell and drive private offers.
  • Manage and maintain multiple partner systems, including the portal, Salesforce, Tackle. account mapping tool, learning management system, and partner university.

Reporting and Analytics

  • To ensure the health of the partner business and achieve annual goals, you will provide proactive support to manage partner performance across the entire sales cycle, including pipeline, closed deals, and deal velocity. 
  • You will define and manage specific KPIs, metrics, dashboards, and operational cadences while aligning to the global standards set forth by the Partner Leadership team.
  • Provide operational support and guidance to the Partner Leadership Team, leveraging your understanding of strategic business drivers and ability to analyze historical data to present insights that drive strategy, operational excellence, and business growth.
  • Collaborate with the other members of the operations team to drive annual planning process, define quarterly and annual targets for regions, managers and team members

Strategic Initiatives 

  • Own and Lead strategic cross functional initiatives and projects, to accelerate our partner revenue and pipeline growth 
  • Collaborate with the Director of Customer and Partner Operations to enhance our Armis partner programs. You will manage the entire program lifecycle, from initial concept and design to execution and measurement, with the goal of maximizing partner value and driving desired business behaviors.
  • Spearhead strategic projects that deliver substantial value to partners, accelerate revenue growth, and enhance the partner experience including but not limited to marketplace adoption, and portal improvements. 

Qualifications

  • 8 - 12 years of experience in SaaS companies, preferably working in Partner Operations, Partner Program, and with Partners (Resellers, MSPs, GSIs, Marketplace, Distributors, Service Partners) across multiple geographies   
  • Proficiency in CRM, BI tools and other partner tools such as Crossbeam, Impartner, etc
  • Excellent communication and interpersonal skills
  • Ability to build and maintain strong relationships with channel partners
  • Strong analytical and problem-solving skills
  • Bachelor's degree in business, marketing, or a related field

The salary range guidance for this position is: $86,000 - $116,000

The salary range listed does not include other forms of compensation or benefits (e.g. i.e. bonuses, commissions, stocks, health insurance benefits, etc.) offered to candidates. Visit our careers site for more information on benefits at Armis.

The choices you make in your career journey matter. You want to do interesting work in an important field while also having time to live your life, which is why we place so much value in your life-work balance. Armis sets you up for success with comprehensive health benefits, discretionary time off, paid holidays including monthly me days, and a highly inclusive and diverse workplace. Put your unique experiences and perspective to work in an environment where they will enable you to thrive, grow, and live your life with integrity.

Armis is proud to be an equal opportunity employer. We never discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected (or not) status. In compliance with federal law, all persons hired will be required to submit satisfactory proof of identity and legal authorization.

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