Junior IT Engineer

About us:

Betty is an innovative entertainment company pioneering at the intersection of real money online casino and casual mobile gaming. Accredited by the Alcohol and Gaming Commission of Ontario (AGCO) as a B2C operator in February 2023, we've set a new standard in the industry. Our mission is to redefine the online casino experience by offering a uniquely transparent environment where players can relax, unwind, and enjoy themselves safely. We are committed to accessibility, fairness, and inclusivity, fostering a community of like-minded individuals who value ethical gaming practices and prioritize our players' safety and enjoyment above everything else.

Our Values:

• We are honest - we value honesty in all aspects.
• Bring the Olives - we offer premium customer experience.
• Think Big - we believe in always striving for more.

About the Role: 

In this role, you’ll support the day-to-day health of our IT environment by maintaining workstations, systems, and infrastructure. You’ll troubleshoot issues, assist with installations and updates, and help manage user accounts, permissions and onboarding/offboarding.

You’ll collaborate with the IT team on security measures, system upgrades, and documentation while also supporting procurement and inventory. This role is ideal for someone with basic troubleshooting skills, strong communication and a willingness to learn and grow.

What you'll do:

• Monitor and maintain workstations and other IT infrastructure.
• Provide first-level support for hardware, software and network issues.
• Assist with installation, configuration and updates of systems and software.
• Perform routine backups and system restores as needed.
• Document system configurations and changes.
• Collaborate with the IT team to implement security measures and system upgrades.
• Maintain, Create, manage, user accounts, permissions and access controls.
• Respond to user requests and provide technical assistance.
• Be part of procurement and inventory management.
• Participate in Onboarding and Offboarding employees.

What we're looking for: 

• Basic knowledge of Windows and/or Mac operating systems.
• Familiarity with computer hardware, networks, and troubleshooting.
• Strong communication and problem-solving skills.
• Ability to work independently and as part of a team.
• Willingness to learn and adapt to new technologies.

What we offer:            

• Competitive salary
• Discretionary bonus
• Premium Health insurance
• Career and skills development opportunities
• Fun and collaborative team environment
• New modern office space
• Exclusive employee discounts and perks through Perkopolis

Additional Information

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

Betty Gaming CA Ltd. is an equal opportunity employer and will provide reasonable accommodation for qualified individuals with disabilities throughout the recruitment and selection process.  Please advise our Talent Acquisition Specialist in advance should accommodation be required.