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Sales Compensation Manager

Mountain View, California, United States

Company Overview

ID.me is a high-growth enterprise software company that simplifies how people prove and share their identity online.  The company empowers people to control their data through a portable and trusted login, which means they don’t need to create a new password when visiting sites that have the ID.me button.  ID.me’s digital identity network has over 117 million registered members, and is used by fourteen federal agencies, agencies in 30 states and over 600 corporations for secure identity proofing and verification.

ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. In addition to helping people control their credentials and data, the company’s “No Identity Left Behind” initiative strives to expand digital access and inclusion for all people. The company offers multiple pathways to identity verification – online self-serve, live video chat agents, and in person.  ID.me is passionate about building a robust identity network that does not compromise access for traditionally underserved groups.

ID.me has received numerous awards including Deloitte’s 2023 Technology Fast 500, Washington Business Journal’s Fastest Growing Companies, Entrepreneur Magazine’s 100 Brilliant Companies and Wall Street Journal’s Startup of the Year finalist.  In recent quarters, ID.me announced it raised $132 million in Series D funding, led by Viking Global Investors with participation from CapitalG, Morgan Stanley Counterpoint, FTV Capital, PSP Growth, Auctus Investment Group, Moonshots Capital, and Scout Ventures. ID.me’s most recent round brings the total investment in ID.me to over $275 million since its founding in 2010.

ID.me is seeking a Sales Commissions Manager who will report directly to the Senior Manager of GTM Planning who will be responsible for managing, analyzing, and optimizing the sales commission processes. This role involves developing and maintaining commissions plans, ensuring accurate and timely payout of commissions, and providing analytical support to drive sales performance. The successful candidate will possess strong analytical skills, attention to detail, and the ability to collaborate effectively with sales, finance, accounting, and human resources teams. If you are someone who is passionate about growing with a rising business, values efficiency and creative problem-solving using financial/quantitative metrics, and thrives in a fast-paced, open and fast-growing environment, then this is the role for you.

 

JOB RESPONSIBILITIES

  • Plan Design:
    • Develop an in-depth knowledge of plans and relevant policies and application of those policies, monthly reporting and ad hoc analysis
    • Participate in commission strategy meetings and the annual commission plan creation process.
  • Commissions Accruals and Calculation
    • Oversee the end-to-end process of calculating and distributing sales commissions and ensuring accuracy and timeliness of variable payouts.
    • Collect and maintain accurate sales performance data to support commissions calculations and reporting.
    • Ensure timely and accurate commissions payouts, addressing any discrepancies or payout inquiries effectively.
    • Calculate and manage monthly and quarterly commissions accruals, ensuring accurate financial reporting. 
    • Evaluate and drive continuous improvements on the commissions processes to enhance efficiency and accuracy. 
    • Provide training and support to sales teams regarding the incentive compensation plans and related commissions processes.
  • Cross-Functional Collaboration
    • Collaborate closely with GTM, Finance, and HR to ensure alignment on commissions plans and policies. 
    • Triage commission inquiries from the GTM team to include inquiry resolution.
    • Provide compensation plan training when needed.
  • Systematic Requirements
    • Manage the incentive compensation application including: personnel, and plan management, functionality and system enhancements, and report design.
    • Perform commissions and deal verifications using other internal tools such as Salesforce and Clari to ensure commission legitimacy and accuracy.

SKILLS AND QUALIFICATIONS

  • Bachelor's degree in Finance, Accounting, or Economics
  • 5 years of experience in sales commission processing and compensation administration 
  • Proficiency with Clari, Excel, G-Suite, Salesforce
  • Experience with a sales commission tool, preferably CaptivateIQ
  • Proficiency with basic revenue accounting principles
  • Excellent analytical and problem solving skills with the ability to translate data into insights
  • Detail orientation with a focus on accuracy and quality
  • Ability to work independently and as part of a team.
  • Motivation and willingness to work on time-sensitive initiatives

 

The annual base salary listed below for this role is based on experience, skills, education, relevant training and geographic location. Company bonus, incentive for sales roles, equity, and benefits are available depending on the role.

ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.

The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.

U.S. Pay Range

$133,000 - $154,770 USD

Mountain View, CA Pay Range

$133,000 - $172,000 USD

ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.

Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.

ID.me participates in E-Verify.

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