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Vice President, Merchandising

United States of America - Irvine, California

Job Summary: 

The Vice President of Merchandising is responsible for developing and driving iHerb’s Merchandising and Purchasing strategy to optimize revenue and growth.  This executive leadership role will lead and support Category Leaders in the development and attainment of key KPI’s and partner with senior leadership to ensure the successful execution of company initiatives.  The VP will oversee a team focused on developing and growing categories, vendor relationships, and overall profitability. This includes but is not limited to sourcing product, pricing, supplier negotiations, optimization of key, high-volume brands, and identifying cost-saving opportunities.

 

Job Expectations: 

  • Establish and maintain measurable performance metrics for margin, pricing, promotions, all stages of the product life cycle while ensuring a keen focus on consistent and continuous improvement
  • Establish company merchandising strategies through further development of current assortment and  optimization of key categories  
  • Lead and execute supplier negotiation strategies to optimize cost savings and  drive long-term growth while developing and maintaining mutually beneficial relationships
  • Create, deliver and lead internal and external presentations to senior leadership, key suppliers and iHerb team members
  • Partner with Marketing on strategic deliverables including but not limited to, supplier co-op initiatives, promotions, and targeted market campaigns.
  • Drive and create compelling, cohesive, and innovative brand and product strategies to meet and/or exceed revenue and margin forecasts
  • Deliver and lead data and analytics to support and drive objectives (KPIs) and potential opportunities that include but are not limited to: vendor, brand and product rankings, promotional pricing (rebates, chargebacks, discounts, growth incentives etc.), promotions ROI, category analysis, cost and profit improvements 
  • Utilize data to discover opportunities and drive strategies and tactics that drive profitable growth across all categories
  • Create  the strategy for key vendor communications to drive and improve vendor partnerships
  • Partner closely with other functions throughout the organization to execute a common vision focused on success and growth
  • Lead and coordinate in partnership with other departments specifically BI, Planning, and Operations on strategies to improve supply chain efficiencies and ensure cost-cutting measures are in place as relates to Merchandising for greater company profitability
  • Lead weekly & monthly financial review meetings, identifying necessary actions to achieve KPIs
  • Work in partnership with the executive leadership team to define growth targets, budgets, hiring needs, and a strategic plan for realizing revenue growth and margin optimization


 Knowledge, Skills and Abilities:

   Required:

  • Revenue-focused experience in ecommerce industry
  • Demonstrated ability to negotiate against tight deadlines with valued partners
  • Experience leading KPIs and metrics
  • High-energy and highly persuasive presentation skills delivering to small and large audiences
  • International market experience ( MENA, APAC, EU)
  • Executive-level communication and negotiation skills
  • Strong Operational, Merchant and Vendor management experience
  • Strong project management skills, with the ability to identify and implement process improvements, system overhauls, and solutions to improve efficiency and effectiveness
  • Collaborative approach to managing relationships and the ability to work effectively with cross functional teams to meet goals and drive growth, impact, and organizational performance
  • Fluency in common ecommerce, CRM and web analytics tools
  • Ability to thrive in a high-growth, entrepreneurial, and fast-paced environment (1800+ brands)    
  • Ability to move quickly and efficiently from one objective to another
  • Data analysis and pricing strategy background 
  • Excellent organizational and problem-solving skills
  • Ability to handle multiple tasks, with awareness of deadlines, in a fast-paced business environment
  • Ability to analyze existing processes and implement changes to drive efficiencies
  • Strong negotiation skills, influencing abilities and relationship management

 

Equipment Knowledge: 

  • Experience with Microsoft Office Suite (Word, Excel, PowerPoint)
  • Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred

 

Experience Requirements:

  • Generally requires a minimum of 10+  years experience of strategic Merchandising with Buying, Planning experience. 
  • Demonstrated experience in e-commerce, preferably within a strategic setting in a high-growth, fluid organization.

 

Education Requirements: 

Bachelor’s Degree in Business or Supply Chain related field preferred, or a combination of education and equivalent work experience.

 

#LI-AM1

The anticipated pay scale for this position can be found below, however the pay range applicable to you may vary by geographic location based on where the job is located or where you work.  The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc.  iHerb, LLC is a multi-state employer and this pay scale may not reflect positions that work in other states or locations.

Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical, dental, vision, and basic life insurance programs and may enroll in our company’s 401(k) plan. Employees will also be eligible for Time Off and Paid Sick Leave pursuant to the company’s policies. Employees will enjoy paid holidays throughout the calendar year.  Eligibility requirements for these benefits will be controlled by applicable plan documents.

Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies.
 
For more information on iHerb benefits, visit us at iHerbBenefits.com.

Anticipated Pay Scale:

$220,667 - $386,168 USD

Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to staffingvendors@iherb.com. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.

About iHerb
iHerb is on a mission to make health and wellness accessible to all. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.

We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands direct to our customers in 180+ countries.

Our vision is to become the #1 destination for health and wellness across the world.

With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:

Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly ·
Embrace Diversity & Inclusion · Strive for Simplicity

iHerb Benefits
At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for. 

iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.

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