DevOps Engineer (Hybrid)

Clearwater, FL

About KnowBe4

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

The DevOps Engineer will deliver tooling and procedures for fast and easy deployments while enforcing standards for production readiness and maintaining the integrity of the CICD pipelines for each of our supported business applications.

Responsibilities:

  • Mastery of SDLC best practice
  • Ready to guide diverse SAS product teams to leverage continuous delivery processes and tools to more quickly and successfully deliver value to the business
  • Works closely with system owners to implement a sandbox and pipeline strategy that works well for each unique system 
  • Ensures strong version control and synchronization of each developer sandbox with the latest production ready features
  • Implements Continuous Integration tooling and processes to ensure back deployments can be completed frequently and drift between sandboxes is minimized
  • Minimize conflicts in the CI/CD pipeline, and identify potential conflicts early by ensuring all developers are working on the latest source code and can check in their work on a frequent basis
  • Establishes systematic release best practices and quality gates as work progresses up the pipeline which might include peer reviews, pull request approval, automated regression testing, UAT sign-offs, adequate code coverage, static code analysis, CAB approval, pre-release validation, smoke testing, etc. 
  • Ensures visibility into what is being released to which systems, the timing, and status and will ensure changes are well documented for posterity
  • Ensures each release is completed as documented including any deployment steps, and will implement controls to ensure no releases happen without meeting readiness criteria
  • Experience facilitating roll-backs and hotfixes as needed with appropriate controls.

Minimum Qualifications:

  • BA/BS or equivalent working experience
  • Experience with a DevOps tool such as Copado, Gearset, Flosum, or Salto
  • Experience with Gitlab or similar Git repository tool
  • Experience with Salesforce, Netsuite, Workday and Workflow automation tools such as UiPath and Work-Relay a plus
  • Experience with Jira or similar requirements/project management tool
  • Experience in languages such as SOQL, SQL, Java, Python, and XML
  • Exceptional attention to detail
  • Excellent analytical and problem-solving skills
  • Good oral and written communication skills
  • Great team player and able to work efficiently with minimal supervision

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

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