Senior Manager - Internal Communications

Boston

KAYAK and OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), share a vision of making it easier for everyone to experience the world.  Working for world-class travel and dining brands means you’ll play a role in shaping the future of hospitality, helping restaurants succeed and getting more people out in the world, more often.  While employees are typically dedicated to one brand, our Legal & Compliance, People, Finance and Communications teams have the unique opportunity to make their mark on both travel and dining.

Reporting to our Senior Director, Communications, our Senior Manager, Internal Comms for KAYAK & OpenTable will help shape and evolve our internal comms function. As a global tech company supporting two leading brands (KAYAK & OpenTable) we are looking for someone who can join our team to help us consistently communicate business priorities, reinforce our company values and empower and excite employees around the world.

Location: Boston, Massachusetts (near either in our Concord or Cambridge office).
 

In this role, you will:

  • Create and drive internal comms programs to motivate, engage and empower employees

  • Work in partnership with our People & Culture team to roll out employee programs globally

  • Support leaders to help them communicate priorities 

  • Create communication assets; e.g. all-hands decks, announcements, newsletter content, video scripts - ensuring that they reflect our global messaging

  • Keep a finger on the pulse of employee sentiment worldwide and offer strategies and ideas to ensure KAYAK & OpenTable maintain its reputation as a great place to work

  • Bring best in class tools and creative ideas to the table to help us shape our internal narrative

  • Oversee and manage content on our company intranet

  • Ensure we are dimensionalizing and reinforcing company values across comms touchpoints

  • Take a hands-on approach to IC operations including company-wide meetings, office info screens and IT coordination

Please apply if you have:

  • 5+ years of internal comms experience in-house; agency experience is a plus

  • Experience coaching leaders on internal comms

  • Comfort working in a data-driven environment; strong project management skills

  • A self-starter personality who can move quickly and manage competing priorities

  • A strong writer with the ability to create high quality engaging and strategic content

  • Flexibility. This is a global role so cross-time zone coordination/communication will be expected 

 

Diversity, Equity, and Inclusion

At OpenTable/KAYAK, we aspire to be a workplace that fosters inclusion and reflects the diverse communities we serve. Hiring people with different backgrounds and perspectives is critical to innovation and to how we deliver great experiences for our users, partners, and teams. We strive to be an open and welcoming environment so that no matter who you are, you can be yourself.

We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation(s).

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