Senior Product Designer, Restaurant Platform

About OpenTable

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. 

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.

Learn more about how we work

In this role, as a Senior Product Designer, you will:

• Lead design for key areas of our two-sided marketplace: Payments, Menus, and Integrations. 

• Payments: Help restaurants grow their business by enabling more pre-dining transactions and unlocking more merchandising opportunities.

• Menus: Build and refine our menu management solutions to help restaurants easily update, publish, and maintain their menus across various platforms.

• Integrations: Be at the intersection of Partnerships and the Restaurant user — translating the value and business goals into compelling, intuitive user experiences.

• Identify new product enhancements driven by experiments to scale solutions across our platform.

• Become an expert in restaurants’ needs by facilitating research with restaurant owners and staff.

• Work closely with a smart, collaborative remote team of product designers, product managers, sales, and engineers to deliver experiences that enhance restaurant productivity.

How we design for restaurants

Please apply if:

You enjoy solving complex design challenges and are a systems thinker. You have experience designing for web and have an exceptional portfolio that showcases a breadth of product design work. You also have:

• Minimum of 5 years of professional experience in product design.

• Experience designing for two-sided marketplaces. 

• Balancing rapid, build-to-learn experimentation with longer term, practical design thinking 

• Strong visual and interaction skills.

• The ability to negotiate, prioritise, and break down design work into measurable outcomes while advocating for the user

• Incorporated AI into workflows to improve and speed up design process and outcomes.

• Strong curiosity and willingness to learn from others

• An appetite and appreciation for feedback from stakeholders and peers

• Led user research and can link research findings to designs

• The ability to manage time effectively and can self-direct to deliver against agreed-upon commitments

• Experience collaborating with product managers and engineers in an agile environment

• Strong written and verbal communication skills and can clearly articulate design decisions

• Experience working with remote teams

• Expertise in Figma and other prototyping tools

When applying, please include a resume (including a password to your portfolio) and a PDF or link to an online portfolio. 

Benefits:

• Work from (almost) anywhere for up to 20 days per year
• Focus on mental health and well-being:
• Company-paid therapy sessions through SpringHealth
• Company-paid subscription to Headspace
• Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
• Paid parental leave
• Generous paid vacation + time off for your birthday
• Paid volunteer time
• Focus on your career growth:
• Development Dollars
• Leadership development
• Access to thousands of on-demand e-learnings
• Travel Discounts
• Employee Resource Groups
• Quarterly team offsites
• Tax optimisation options
• Generous health insurance
• Pension fund

Work Environment & Flexibility

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.

If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.