Associate Event Operations Manager

Get to know The Pokémon Company International

The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world.

Learn more online at corporate.pokemon.com and pokemon.com.

Job Title: Event Operations Manager

Job Summary: Reporting to the Manager, Convention Operations, this role assists in the operations planning and execution of global Pokémon events, with an emphasis on supporting internal stakeholders and teams.

FLSA Classification (US Only): Exempt

People Manager: No

What you’ll do 

• Serve as the main point-of-contact for teams within TPCi who need to have a presence at our events.
• Gather, track, and communicate onsite needs including but not limited to badges and credentialing, catering, furniture, A/V, and tech equipment accurately and on-time. Ensure all needs are accounted for onsite.
• Liaise with the President’s office to arrange onsite needs for local and international executives.
• Develop the catering plan for each event (feeding up to 1500 people) and be the onsite POC for staff F&B.
• Manage the onsite Show Management Office, including tracking inventory of radios, keys, etc. and acquiring needed supplies.
• Global travel to 3-4 events per year with occasional additional site visits.

What you’ll bring

• 2-3 years experience in event planning, office management, or administrative assistance in a VIP or high-touch environment.
• Direct experience with esports production is beneficial, as is working with well-known brand IP (bonus if it is in the game industry).
• Skilled relationship-builder across all levels of an organization, including executives.
• Strong customer and attendee experience focus.
• Ability to multitask and proactively manage assigned projects with minimal supervision.
• Able to work under pressure and under challenging timelines.
• Strong interpersonal and communication skills.
• Attention to details, and ability to multitask between different projects.
• Proficiency in Microsoft Office Suite.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

#LI-CK1 #LI-Hybrid

Base Salary Range: For this role, new hires generally start between $84,000 - $100,000 per year. The full range is $84,000 - $126,000 per year. This range is applicable for the labor market where the role is intended to be hired. The final base salary is directly related to the candidate’s qualifications and professional experience uniquely. 

How you’ll be successful

• Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do.
• Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities.  
• Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results.
• Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve. 
• Building Relationships: Develops and strengthens relationships, adopting a “team first” mentality and working collaboratively to solve problems and meet shared goals.  
• Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience.

What to expect

• An employee first culture.
• Company events that celebrate the spirit of Pokémon.
• Competitive cash-based compensation programs.
• 100% employer-paid healthcare premiums for you.
• Generous paid family leave.
• Employer-paid life insurance.
• Employer-paid long and short-term income protection insurance.
• US Employees: 401k Employer Matching.
• UK/IRE/MX Employees: Pension Employer Contributions.
• Fitness reimbursement.
• Commuter benefit.
• LinkedIn learning.
• Comprehensive relocation package for certain roles.
• Hybrid work environment.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.

The Pokémon Company International is committed to the inclusion of all qualified applicants for consideration in our job application process. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview, or to otherwise participate in the hiring process, please contact the Talent Acquisition team at accommodationrequest_ta@pokemon.com.