Finance & Revenue Systems Manager

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-assisted technology, it’s like having a team of expert researchers right at your fingertips.

Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.

What we’re looking for

We are seeking an experienced Manager, Finance & Revenue Systems to join our team. This is a hands-on role that requires you to operate both strategically and tactically. You will manage a team of three Systems Engineers who work on system implementation, enhancement, and modernization projects for stakeholders in Revenue, Finance, Accounting, Tax, and Procurement, while also completing complex configurations where needed. The ideal candidate has managed financial systems in the past, is skillful in collecting requirements and developing solutions to solve business needs, and has led and developed high-performing teams.

What you’ll be working on

• Manage and support a team of System Engineers responsible for financial applications, including Zuora, NetSuite, Coupa, Navan, Blackline
• Complete hands on configuration/ customization within the Zuora Billing and RevPro platforms
• Partner with Finance and revenue operations teams to transform business needs into high-quality, scalable processes
• Manage a team of Systems Engineers and Analysts responsible for financial systems management to ensure stakeholder needs are met and critical projects are prioritized
• Collaborate with key stakeholders across the business including Accounting, Renewals, FP&A, IT, People, and Revenue Operations during discovery stages to research and understand challenges and drive towards value-added solutions
• Convert complex systems and processes into digestible components for both technical and non-technical audiences
• Proactively identify opportunities for improvement and suggest projects to streamline business operations where applicable

We’d love to hear from people with

• Experience implementing, supporting, and optimizing financial systems such as Zuora, Netsuite, and RevPro
• 5+ years of hands-on experience managing Zuora Billing and experience with RevPro is required
• Bachelor’s in Finance, Accounting, Business, Management Information Systems, or equivalent professional experience
• Extensive experience and fluency with Quote-to-cash operations
• Comprehensive understanding of accounting and finance processes including Order to Cash, Procure to Pay, Record to Report, etc
• Previous people management experience
• Netsuite certification

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Why SurveyMonkey? We’re glad you asked 

SurveyMonkey is a place where the curious come to grow.  We’re building an inclusive workplace where people of every background can excel no matter their time zone. At SurveyMonkey, we weave employee feedback and our core values into everything we do to create forward-looking benefits policies, employee programs, and an award-winning culture, including our annual holiday refresh, our annual week of service, learning and development opportunities like Curiosity Week, and our C.H.O.I.C.E Fund. 

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.