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( Senior ) Business Analyst - DACH Area

Geneva,Hamburg or Vienna

Join our Movement and Champion Restaurant Culture! 💚

 

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

 

What you will do:

Analyze business performance and uncover areas for improvement using data

  • Create reports, dashboards, and insights for internal stakeholders and leadership

  • Support strategic planning and forecasting with data-driven recommendations

 

  • Collaborate with cross-functional and B2B teams to align analytics with business goals

 

  • Define territory plans by analyzing market potential and assigning priority areas to sales teams across DACH

 

  • Optimize restaurant content and merchandising on the platform

 

  • Lead and support special projects and initiatives, ensuring clear tracking and results

 

Who you are:

  • 3–5 years of experience in a Business Analyst or similar role (Data, Research, Analytics)

  • Strong analytical skills with a proven ability to work with complex datasets

  • Advanced proficiency in Microsoft Excel and Google Sheets → you’re someone who truly loves spreadsheets and uses them effectively

  • Solid understanding of business analytics principles and KPIs

  • Excellent communication skills – able to present findings in a clear and compelling way to both technical and non-technical audiences

  • Detail-oriented with strong organizational and problem-solving skills

  • Experience or familiarity with project management, including handling timelines, milestones, and stakeholder coordination

  • Fluent in English, German and / or French as a plus

  • Strong local understanding of the DACH landscape (at least in one of the countries, we can help you with the rest)

You Can Impress With These Additions 

 

  • Experience with tools like Salesforce / Snowflake / Tableau / Notion / Looker Studio

 

  • Familiarity with SQL or other query languages

 

  • Exposure to financial modeling or forecasting

 

  • Previous experience working in the restaurant industry

 

  • Knowledge of data warehousing or database structures

 

 

 

What we offer you: 

 

😄 An awesome team with loads of experience and yearly meet-ups

 

🏠 A permanent contract (that can be useful in life) 

 

⚖️ Flexible working environment (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)

 

💸 Competitive fixed salary and bonus 

 

🌎 International teams and a multicultural environment spanning 10 offices across Europe

 

 🤝Highly inclusive working environment

 

🤸‍♀️ Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc 

 

🥗Lunch vouchers to make your quality time with your colleagues worthwhile (or use it during home office for some selfcare time)

 

🎓 Continuous learning and development programs

 

😌 Free access to the Calm app to help you build resilience wherever you are in your mental health journey

 

🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

 

👩‍🦽 Life & Disability Insurance at no cost to the employee

 

👴 Attractive pension plans   

 

🎤 Team building events  

 

 

 

 

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

 

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

 

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The data controller for the processing of your personal data is La Fourchette SAS (hereinafter, “TheFork”), with registered office at 70, Rue Saint-Lazare, 75009 Paris, France. TheFork collects your personal data for the purposes of managing TheFork’s recruitment-related activities as well as for organizational planning purposes globally. Consequently, TheFork may use your personal data in relation to the evaluation and selection of applicants including for example setting up and conducting interviews and tests, evaluating and assessing the results thereto and as is otherwise needed in the recruitment processes including the final recruitment. The legal basis for the processing of your personal data is the application of pre-contractual measures at the request of the interested party as established by art. 6.1b) of GDPR. If you join TheFork, the personal data collected will become part of your employment record. If your application is unsuccessful, your personal data will be added to our candidate database and can be retained and used to consider you for opportunities at TheFork and its affiliates other than the one(s) for which you apply. If you do not wish for us to do this, please contact us here. In all cases, TheFork will retain your personal data for the period necessary to fulfil the purposes outlined in this Application consent Policy unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods are: (i) the duration of the application process; (ii) the period of time that we have an ongoing relationship with you; (iii) as required by a legal obligation to which we are subject; and (iv) as advisable in light of our legal position (such as in regard of applicable statutes of limitations, litigation, or regulatory investigations).

TheFork does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, TheFork has international sites and TheFork uses resources located throughout the world. TheFork may from time to time also use third parties to act on TheFork’s behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within TheFork group of companies as well as to third parties acting on TheFork’s behalf, including also transfers to servers and databases outside the country where you provided TheFork with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and to the United States of America, in order to contact your referees or to detect, prevent or otherwise address fraud, security or technical issues, or to protect against harm to the rights, property or safety of TheFork, our users, applicants, candidates, employees or the public or as otherwise required by law. We have put in place adequate safeguards with respect to the protection of your privacy, rights and freedoms, and the exercise of your rights.

If you would like to request to review, correct, update, suppress, restrict or delete your personal information, object to the processing of your personal information, or if you would like to request to receive an electronic copy of your personal (to the extent this right to data portability is provided to you by applicable law), you may contact us here. Should you consider that TheFork has not processed your personal data in accordance with applicable law, you can lodge a complaint with the relevant supervisory authority.