Administrative Assistant

San Jose, CA

Job Title: Administrative Assistant

Job type: Full-Time (Contractor)

Location: 1081 S De Anza Blvd, San Jose

Intended Start Date: ASAP

Pay: $20-25/hr

Who We Are:

Think Academy US (www.TheThinkAcademy.com), a 100% owned subsidiary of TAL Education Group(NYSE: TAL), is recently established education technology (Ed-Tech) company to provide K-12 extra-curricular learning services through science and technology. At Think Academy, we provide full cycle service to foster local children’s ability to think critically, to strengthen their logic skills, and to help them fulfill their goals through innovative teaching techniques. We believe Love and Technology can make education better. Each week, more than 6 million students are enrolled in TAL's online and offline education platform.

Your Role:

Think Academy U.S. is seeking an organized Administrative Assistant with excellent communication skills, strong organizational abilities, and proficiency in office software. The Administrative Assistant will be responsible for a variety of administrative tasks, including but not limited to general office administration, academic operation, document handling, shipping coordination, vendor and facilities management, IT and equipment maintenance, procurement and financial assistance, etc. The ideal candidate will be a dynamic, personable, energetic individual who is highly detail-oriented, self-motivated, and quick to learn. This person should also be able to establish efficient cross-departmental collaboration with other departments and leaders.

As an Administrative Assistant your responsibilities include:

  • Maintaining a clean and organized office environment by regularly inspecting facilities and equipment for cleanliness and functionality, promptly addressing any maintenance needs
  • Managing learning center MIS system and provide overall academic support
  • Collaborating with the team to do printing, mailing, shipping, and logistics
  • Promptly addressing inquiries via phone calls or email from our customers, providing information about logistics for learning materials and resolving any issues they may encounter
  • Maintaining strong relationships with other departments by providing excellent administrative service and support, responding swiftly and professionally to any queries or concerns they may have
  • Maintaining inventory records, order supplies, and manage procurement for office and academic operations
  • Continuous communication and relationship with new and ongoing vendors
  • IT equipment management and maintenance, including shipping, retrieval, inventorying stock, and registering employee usage
  • Managing the financial system and provide comprehensive expense and financial analysis
  • Assisting with various academic administration projects and performs additional duties, as needed

Work Hours:

  • 10:00am - 7:00pm
    • 12:00pm-1:00pm Lunch Break

What We’re Looking For:

  • Bachelor’s degree in related majors
  • 0-2 years industry experience in administration, office management, school & academic management, customer service is highly preferred
  • Working knowledge of Microsoft Office Suite (e.g. Excel, Email, PowerPoint, Word etc)
  • Highly customer oriented, organized and high-level attention to details; abilities to deal with multiple deadlines and multiple stakeholders
  • Supreme project management ability demonstrated by experiences with end-to-end process or project ownership
  • Great communication and interpersonal skills with both inside and outside stakeholders and customers; good with interpersonal relationship building
  • You LOVE working in teams. You have experience leading and working on cross-functional teams, including evidence of: Comfort with complexity and ambiguity; Curiosity and open-mindedness; Informal leadership/persuasion; Perseverance
  • Able to independently drive personal vehicle to vendor's warehouse, post office, bank or other business related locations (not mandatory). Having your own transportation will be considered an asset!
  • Fluent in both English and Mandarin is preferred

Pay & Benefits:

  • Professional Growth: Sharpen your communication, strategic thinking, and problem-solving skills through hands-on, real-world experience.
  • 401k and Health, Vision, and Dental Insurance (depending on eligibility)
  • Pay: $20-$25/hr

Think Academy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. 

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Think Academy International Education Inc. and its affiliates (hereinafter as “Think Academy,” “Us,” “our,” “We”) takes your privacy seriously, and we are committed to handling personal data in compliance with applicable law. We use various security technologies and procedures to protect your personal information from unauthorized access. This privacy notice explains what personal data Think Academy collects, how we use the information, to whom we share the data with, and the rights you have for the collected data. You may   find   other   details   regarding   our   privacy   policy   in   the employee   handbook.

This notice applies to the collecting and using of your personal information as an employee, candidate or as a contractor. It does not apply to your use of Think Academy product or service as a consumer.

Collection and Use of Your Personal Information

The categories of information we collect and the usage for such data are outlined below:

  • Name and Identification Information: Your first and last name, your phone number, address and personal email address. The information is used to verify your information and to reach out to you for career opportunity details, and for other legitimate business purposes.
  • Background Information: your previous employment history, academic and professional qualification, and with your written approval, we may verify such information and conduct criminal background check through our third-party vendors. The information is collected to verify your background information to the extent permitted by law, and to provide Think Academy career opportunities and for other legitimate business purposes.
  • Immigration and other related information. The information is used to verify your employment eligibility.
  • Information needed to understand and assess accommodation requests regarding potential disabilities or other health conditions; and other information you provided to us. The information is collected to provide necessary accommodations

How We Collect Your Information

  • Information You Provide The information we collect is usually volunteered or provided by you. For example, the information provided during your job application and/or insurance enrollment process and the information you disclosed during your work with.
  • Information Collected from Third Party. We may collect information through job posting platforms such as Indeed, LinkedIn, CareerBuilder, Glassdoor and our third-party recruiters. We may also collect your personal information through social media accounts, such as your Facebook and WeChat
  • Automatically Collected Information using Cookies and similar technologies: Cookies and similar technologies, such as pixels and web beacon, are small text files that are sent to or accessed from Your web browser or Your computer’s hard drive. You may manage the cookies on your device by disabling or deleting certain cookies. Please note that our service may not work if you disable all cookies.

Change of Usage

We will use your personal information for the purposes stated in this notice or such purposes as may be reasonably compatible with the original purpose for which it was collected. If we materially change the usage of your personal information, we’ll provide you with a written notice regarding such changes.

Share of Your Personal Information

Think Academy may share your personal information with our third-party partners to carry out the purposes stated in this notice. Your information may also be disclosed to government authorities, law enforcement, or courts pursuant to a lawfully issued court order, subpoena, or similar request.

We may share your personal information with our subsidiaries or affiliates. We may share your data with a third party pursuant to a merger, acquisition, consolidation, reorganization, or sale of assets or in the event of bankruptcy or dissolution. We may share your information with professional advisors such as accountants, auditors, lawyers, bankers, insurers or other professionals in the course of their provision of services to us. This Notice does not address, and we are not responsible for, the practices of any third parties, which have their own rules for how they collect and use your personal information. Our links to third party websites or services are not endorsements.

Miscellaneous

  • Not Intended to be Employment Contract

This notice is not intended to create any contract for employment, for any benefit, or for specific treatment. Nothing in this notice should be interpreted to hinge Think Academy's ability to process employee’s personal information for law compliance purposes or for investigating alleged misconduct or violations of company policy or law.

  • Changes to this Privacy Notice

Think Academy reserves the right to update this privacy notice from time to time. If we materially change the usage of the collected information, we’ll notify you of such change using reasonable efforts.

  • Contact Us

If you have any questions or requests regarding the personal information we collected, please contact us at privacy@thethinkacademy.com or send your request to:

ATTN: Think Academy Privacy

1081 S De Anza Blvd., San Jose, CA 95129