Business Finance Specialist

ABOUT TIDE

At Tide, we are building a business management  platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.

Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees.

Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.

ABOUT THE TEAM 

You will be joining a dedicated and dynamic team focused on driving Tide’s market success in Germany. The Tide Germany team is in an exciting growth phase, bringing together professionals with deep expertise in financial services, technology, and local market dynamics. As part of this expanding team, you’ll have the unique opportunity to shape Tide’s presence in Germany, working collaboratively to deliver innovative solutions for small business owners. This is your chance to play a pivotal role in establishing the foundation for our long-term success in this key market.

Partner Credit Services is Tide’s SME lending marketplace product vertical. Working with lending partners, Partner Credit Services connects business owners to the right funding. For founders moving their business to the next level. For entrepreneurs negotiating a tough market. For leaders looking to adapt their strategy.

ABOUT THE ROLE 

As a Business Finance Specialist, you will join our Sales Team and report directly to the Head of Commercial. 

Your expertise in SME lending in Germany will help as many customers as possible access the right finance solution via our lender partners. 

Your responsibilities will include:

• Customer engagement: Contact, engage and manage our SME customers through their lending application process
• Build trust with customers: Confidently articulating the different finance options available to customers across multiple business finance product classes, whilst keeping up to date on industry trends, market & competition
• Delivering the best-in-class lending experience: Building on your knowledge of business finance, and gaining an in-depth understanding of the wide variety of lenders and products in the market
• Prospecting: Outbound prospect customers from our CRM and other channels
• Partner development: Closely interact and manage operations with our lending partners.
• CRM Data Upkeep: Maintaining accurate, up-to-date information on any prospects that you speak with (in Salesforce)
• Drive a world-class sales team culture: Actively share stories and successes to the wider organisation through relevant comms channels.
  

WHAT WE ARE LOOKING FOR 

Tide is seeking a Business Finance Specialist to help it become the most trusted SME platform in Germany. The ideal candidate will have:

• Ideally you have gained first experience of Commercial Finance or at least experience in a customer facing sales role
• Experience working in a 360 sales role and/or outbound prospecting experience
• You will be able to demonstrate a track record of successfully meeting and exceeding revenue based targets
• You’ll have excellent communication and interpersonal skills
• You will be able to demonstrate a results-oriented work ethic with impeccable attention to detail, determination and drive
• You’ll be obsessive about delivering the highest level of customer service
• You will be extremely well organised and analytical and work well under pressure
• You can troubleshoot issues quickly and effectively
• You will be able to engage and quickly establish strong working relationships
• You’re a self-starter who doesn’t wait for instruction, and who works backwards from targets to ensure effective execution. 
• Fluency in German and English

WHAT YOU WILL GET IN RETURN 

• 25 days of paid leave per year
• Additional 3 days of paid leave for volunteering or L&D
• We invest in your development with L&D budget
• Share options
• Statutory Health Insurance
• Statutory Pension contribution
• Extended Parental Leave
• Mental health support through Plumm
• A one-off home office budget
• Work and travel globally - up to 90 days per country outside of your home country
• Team socials 
• Sabbatical Leave 
• Option to take your your work device as your own (eligibility applies)

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

TIDE IS A PLACE FOR EVERYONE

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. 

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.

You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.