Reconciliations Analyst

ABOUT TIDE

At Tide, we are building a business management  platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.

Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees.

Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.

As a Reconciliations Analyst you’ll be: 

• Spotting patterns is second nature to you, and you’re always ready to highlight areas that can be improved
• Getting to grips with tough banking challenges like unfamiliar transactions, missing payments, and direct debits in different countries & currencies 
• Have an investigative mind, who looks to solve reconciliation breaks and future proof Tide Reconciliations for success 
• Enjoy getting involved in various projects as we continue to build our function optimisation.

 

Your day-to-day responsibilities would include:

• Completion of BAU activities within the required SLA’s
• Executing ad-hoc tasks with guidance from management 
• Seeks to understand day to day problems or issues as they arise to gain a deeper understanding and knowledge within Reconciliations 
• Actively seeks help when needed & embraces guidance and feedback
• Takes initiative to improve processes where possible with guidance from management
• Able to pick up new Reconciliations use-cases and seeks to understand payment flows and best practices 

 

What we are looking for: 

• You have 1 to 3 years of experience in FinTech/Financial services industry
• You have Reconciliation experience in a FinTech/Financial services industry
• You have experience in a high-volume Reconciliations environment
• You have payments/operations knowledge within the India, UK & EU
• You are confident in working closely with other teams
• You have strong attention to detail
• You have a curious mind and problem solving capability
• You’re comfortable working in a fast-moving company where priorities can change and processes may need to be created from scratch
• You are organised, detail oriented, diligent and has excellent time-management skills
• Excellent spoken and written English skills
• Passion for problem-solving and finding solutions to difficult situations

• Good Excel skills 
• Experience working with AutoRek or another Reconciliation tool
• Familiar with Google applications e.g G-Drive, G-sheets, G-meet etc.

 

What you’ll get in return:

• 25 days paid annual leave 
• 3 paid days off for volunteering or L&D activities
• Extended maternity and paternity leave covered by the company
• Personal L&D budget in the amount of 1000 BGN per year
• Additional health & dental insurance
• Mental wellbeing platform 
• Fully covered Multisports card
• Food vouchers
• Snacks, light food, drinks in the office
• WFH equipment allowance
• Flexible working from home
• Sabbatical Leave

TIDE IS A PLACE FOR EVERYONE

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. 

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

 

At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.

 

You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.