AI Governance Project Manager

Join Vonage and help us innovate cloud communications for businesses worldwide!

Why this role matters:

We're looking for a strategic and detail-oriented AI Governance Project Manager to lead the development and rollout of governance practices across Vonage’s growing suite of AI products and services. This role is perfect for someone who understands the importance of building AI responsibly, balancing innovation with compliance, ethics, and transparency.

If you're passionate about ensuring that AI systems are trustworthy, secure, and aligned with evolving global standards, we want you on our team.

Your key responsibilities:

• Act as a central coordination point for AI governance across Vonage, working with IT, InfoSec, Legal, Architecture, Engineering, and Product teams to evaluate AI initiatives from a risk and compliance lens.
• Review and triage incoming AI-related requests from different business units, including cross-functional and technical teams, and assess the potential risks and implications of AI use in each case.
• Determine the acceptability of AI-related risks, collaborating closely with AI Product Managers, engineering leads, and the AI Governance Council to ensure requests align with company policies and external regulations.
• Facilitate governance reviews, stakeholder meetings, and manage the full AI request funnel, ensuring visibility, accountability, and timely closure of requests across the organization.
• Provide clear categorization, documentation, and status updates of AI governance activities to stakeholders across multiple BUs.

What you'll bring

• A strong background in project or program management with at least 5+ years of experience, ideally in AI, compliance, or data governance.
  
  
• A working understanding of AI/ML concepts, including explainability, bias, data lineage, and model lifecycle management.
  
  
• Familiarity with AI regulatory landscapes such as the EU AI Act, GDPR, and emerging global frameworks.
  
  
• Excellent organizational and stakeholder management skills, with the ability to align diverse teams toward a common governance framework.
  
  
• Comfort with technical documentation and ability to translate complex requirements into clear, actionable plans.

How you’ll benefit:

• Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process

#LI-JB1

There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.

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Who we are:

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.