Solution Architect - Co-pilot Growth Project

LATAM

About the Team

 The Customer Experience team is the primary interface between VTEX and the customer. It uses every communication channel to guide the client, as each interaction is an opportunity to share ecommerce expertise. The team’s knowledge has to be one step ahead of the user’s.

The team’s focus is not just advising the client on the best usage of the platform but identifying the context of the client’s and having in-depth knowledge of VTEX capabilities applied to real business cases.

About the Role

The Commerce Solution Architect is an ecommerce expert in charge of projects and will lead the team to help clients achieve their results. Commerce Solution architects play a pivotal role in driving our client’s success and, ultimately, our brand’s continued growth. They investigate the platform's technical scenarios to address customer business and technical questions. They are responsible for overseeing ecommerce projects from kickoff to launch, coordinating and collaborating with cross-functional teams to create exceptional commerce experiences while managing timelines and expectations.

Who you are

  • You have 3+ years of digital commerce experience;
  • You have experience in a client-facing role as the main point of contact;
  • You understand the core concepts of front-end and back-end solutions;
  • You are familiar with API Rest and Soap;
  • You can manage multiple projects simultaneously;
  • Understanding of industry trends, development principles, and project methodologies;
  • You have already worked with different ecommerce platforms;
  • You have a tech & math mindset, providing simple solutions to complex problems;
  • You have advanced English.
 

About VTEX

VTEX (NYSE: VTEX) is the composable and complete commerce platform that delivers more efficiency and less maintenance to organizations seeking to make smarter IT investments and modernize their tech stack. Through our pragmatic composability approach, we empower brands, distributors, and retailers with unparalleled flexibility and comprehensive solutions, enabling them to invest solely in what provides a clear business advantage and boosts profitability. VTEX is trusted by 2,600 global B2C and B2B clients, including Carrefour, Colgate, Motorola, Sony, Stanley Black & Decker, and Whirlpool, having 3,500 active online stores across 43 countries (as of FY ended on December 31, 2023). For more information, visit www.vtex.com.

Founded in the year 2000, VTEX has a history of being unstoppable. Completely against the odds, VTEX is leading a high-tech industry and positioned above market giants. We are building an extraordinary future with more than 1,700 employees scattered across 18 locations in 12 countries in Latin America, North America, Europe, and Asia.

At VTEX, you will work in a challenge-driven environment and collaborate with amazing peers. If you are powerful individually, join us, and we will be unstoppable together.

Benefits

  • Competitive salary and annual bonus;
  • Reimbursement of up to 80% for foreign language classes (English, Spanish);
  • Food Allowance;
  • Free Shipping from VTEX Stores

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