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Global Enablement Manager, Customer Success (EST or CST)

US Mid West and Central States

Armis is looking for a few of the very best people in their field to join our A-team of big thinkers, doers, movers, and shakers. This unique opportunity truly offers the best of all worlds—start up culture, enterprise level benefits and security, and top pay for the industry. Got your attention yet? Good, keep reading, it only gets better.

Ok, so what exactly does Armis do?

We are THE Asset Intelligence Cybersecurity Company. Armis specializes in protecting enterprises from the ever-evolving threat landscape. Our innovative platform is designed to discover, monitor, and secure all connected devices within an organization, providing unparalleled visibility and control. With a focus on IoT (Internet of Things) security, Armis is at the forefront of safeguarding businesses against cyber threats.

We See, Protect and Manage all physical and virtual assets, whether they're IT, OT, IoT or medical, from the ground to the cloud. Ensuring that the entire attack surface is both defended and managed in real time.

Note: This role is 100% remote. Candidates in central or eastern US time zones preferred.

The Role:

This highly impactful role at Armis involves bringing enablement and training to the Customer Success organization which includes roles directly interacting with customers and partners. This role will work cross-functionally with the different departments within the organization: Support, Customer Success, Customer Operations, and Quality Assurance & Partner Delivery. Someone in this role will need to thrive in a fast-paced environment and be comfortable forging their own path.

 What you’ll do:

Communication - Craft solid written communications to ensure that stakeholders in projects and learners going through various enablement programs are informed and on-track.

Presenting and Training Delivery - Skillful at public speaking, training, and leading meetings.  Including on stage presentations to audiences up to 400 attendees.

Enablement strategies and initiatives - Build and run needed enablement motions around time sensitive initiatives based on business needs.

Live Training Events - Work with Subject Matter Experts, leadership, and the enablement team to create training agendas, assign speakers, run the event's agenda, survey attendees for success, create proof of knowledge components like exams and provide a read out to leadership on outcomes.

Technical Enablement - Organize technical onboarding and ongoing training for technical roles. Including proof of knowledge components like live demos, exams, live presentations.  Work with Subject Matter Experts to scope, build, and deliver technical training and enablement motions.

Content - Organize training and enablement content using authoring tools like PowerPoint, Word, Excel, Articulate Rise, and Camtasia. Content topics include Armis knowledge, sales methodology, tools and systems per role.

Onboarding New Hires - Assist with the Armis Ignite onboarding program for roles under the Customer Success team so new hires hit major learning milestones by their 30th day. 

What we expect:

- 3-5 years experience in enablement (Preferably Customer Success related)

- 3-5 years experience in technical enablement

- Presentation and training skills to live audiences

- Organized and experienced with project tracking systems like Excel, Monday, Asana, and Smartsheets

- Strong leader who works well with others and can gain buy-in from cross-functional teams in order to accomplish goals

- Experience with CMS and LMS

- Experience with authoring tools like Articulate Rise and video editing tools

We know there is a lot to consider when applying for a new job, and quite often job descriptions provide a lot of detail for candidates… but here at Armis, we strongly encourage you to try to avoid the ​​confidence gap​.​​ We don’t expect you to meet each of the listed requirements perfectly to be considered for any of our roles.

Salary range guidance for this position is: $130,000-$135,000 per year.

The salary range listed does not include other forms of compensation or benefits (e.g. i.e. bonuses, commissions, stocks, health insurance benefits, etc.) offered to candidates. Visit our careers site for more information on benefits at Armis.

 

The choices you make in your career journey matter. You want to do interesting work in an important field while also having time to live your life, which is why we place so much value in your life-work balance. Armis sets you up for success with comprehensive health benefits, discretionary time off, paid holidays including monthly me days, and a highly inclusive and diverse workplace. Put your unique experiences and perspective to work in an environment where they will enable you to thrive, grow, and live your life with integrity.

Armis is proud to be an equal opportunity employer. We never discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected (or not) status. In compliance with federal law, all persons hired will be required to submit satisfactory proof of identity and legal authorization.

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