Account Expansion Executive

Utah | Hybrid

Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check. 

Essential Job Duties

Join our dynamic team as an Account Expansion Executive at BambooHR, where you'll be at the forefront of the rapidly growing HR software industry! Dive into the exciting world of customer relationships, where your expertise will shine as you craft tailored solutions that delight and satisfy. At BambooHR, you'll be part of a company that's revolutionizing the way businesses manage their most valuable asset—people. You'll be the maestro orchestrating connections with key executives, crafting strategic business cases, and navigating the thrilling landscape of complex sales processes. If you're ready to make a significant impact in a vibrant and expanding market, and have fun doing it, this is the adventure for you!

You will:

  • Develop Business Cases & Engage Executives: Build tailored, data-driven business cases and engage with executive-level sponsors to understand customer challenges, needs, and objectives.
  • Gain Commitment & Manage Customer Objections: Guide customers through decision-making stages, overcoming objections through proactive preparation and ensuring clear signals of commitment to pursue mutually beneficial solutions.
  • Product Expertise & Market Awareness: Maintain in-depth product knowledge, stay updated on market trends and competitor offerings, and adapt strategies accordingly.
  • Strategic Negotiation & Account Management: Prepare for and manage strategic negotiations, and oversee the customer relationship throughout the entire lifecycle, from onboarding to upsell/cross-sell opportunities.
  • Cross Functional Collaboration & Deal Support: Work cross-functionally with marketing, technical teams, and internal resources to drive efficiency and support customers through the sales funnel.
  • Prospecting, Nurturing & Targeting Accounts: Create demand through tailored outreach, nurture key prospects, and strategically target accounts based on buyer characteristics and needs.
  • Qualify Opportunities & Manage Stakeholders: Build rapport, qualify opportunities, and navigate multiple stakeholders' roles, needs, and decision-making drivers to ensure a successful sales process

What You'll Need to Get the Job Done

  • 1-2 years of Sales Experience: Prior experience in sales, particularly in account management or business development.
  • Consultative Selling: Experience in understanding customer needs and developing tailored solutions.
  • Cross-Functional Collaboration: Experience working in cross-functional teams or projects.
  • Negotiation and Conflict Resolution: Experience in managing strategic negotiations and overcoming customer objections.
  • Technology Proficiency: Experience with CRM systems and sales enablement tools.

What Will Make Us REALLY Love You

  • Experience in the same or a related industry.
  • Experience in a fast-paced, high-growth environment.
  • Proven track record of exceeding sales targets.
  • Advanced certifications in sales or account management.
  • Experience with advanced data analytics tools.
  • Strong understanding of digital marketing strategies.

What You'll Love About Us

  • A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune
  • Comprehensive health, life, and disability insurance 
  • Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
  • 401k plans with up to 6% company match
  • $2000 Paid-Paid Vacation bonus
  • EAP through Headspace
  • Check out all our benefits that benefit you 

#LI-Hybrid

 

About Us

At BambooHR, we're building something different: we're building a people intelligence platform that transforms HR and sets people free to do great work! We're a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you'll find a place that champions growth: both professional and personal, both individual and collective. 

We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office. 

What sets us apart isn't just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you.

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