Account Expansion Executive
Hybrid - Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check.
What You’ll Do
Join our dynamic team as an Account Expansion Executive at BambooHR, where you'll be at the forefront of the rapidly growing HR software industry! Dive into the exciting world of customer relationships, where your expertise will shine as you craft tailored solutions that delight and satisfy. At BambooHR, you'll be part of a company that's revolutionizing the way businesses manage their most valuable asset—people. You'll be the maestro orchestrating connections with key executives, crafting strategic business cases, and navigating the thrilling landscape of complex sales processes. If you're ready to make a significant impact in a vibrant and expanding market, and have fun doing it, this is the adventure for you!
Here's what your day-to-day will look like:
- Develop Business Cases & Engage Executives: Build tailored, data-driven business cases and engage with executive-level sponsors to understand customer challenges, needs, and objectives.
- Gain Commitment & Manage Customer Objections: Guide customers through decision-making stages, overcoming objections through proactive preparation and ensuring clear signals of commitment to pursue mutually beneficial solutions.
- Product Expertise & Market Awareness: Maintain in-depth product knowledge, stay updated on market trends and competitor offerings, and adapt strategies accordingly.
- Strategic Negotiation & Account Management: Prepare for and manage strategic negotiations, and oversee the customer relationship throughout the entire lifecycle, from onboarding to upsell/cross-sell opportunities.
- Cross Functional Collaboration & Deal Support: Work cross-functionally with marketing, technical teams, and internal resources to drive efficiency and support customers through the sales funnel.
- Prospecting, Nurturing & Targeting Accounts: Create demand through tailored outreach, nurture key prospects, and strategically target accounts based on buyer characteristics and needs.
- Qualify Opportunities & Manage Stakeholders: Build rapport, qualify opportunities, and navigate multiple stakeholders' roles, needs, and decision-making drivers to ensure a successful sales process
What You'll Need to Get the Job Done
- 1-2 years of Sales Experience: Prior experience in sales, particularly in account management or business development.
- Consultative Selling: Experience in understanding customer needs and developing tailored solutions.
- Cross-Functional Collaboration: Experience working in cross-functional teams or projects.
- Negotiation and Conflict Resolution: Experience in managing strategic negotiations and overcoming customer objections.
- Technology Proficiency: Experience with CRM systems and sales enablement tools.
What Will Make Us REALLY Love You
- Experience in the same or a related industry.
- Experience in a fast-paced, high-growth environment.
- Proven track record of exceeding sales targets.
- Advanced certifications in sales or account management.
- Experience with advanced data analytics tools.
- Strong understanding of digital marketing strategies.
What You'll Love About Us
- Great Company Culture. We’ve been recognized by multiple organizations like Inc, Salt Lake Tribune, Glassdoor, & Comparably for our great workplace culture.
- Make an Impact. We care about your individuality by giving you freedom to grow and create within the company, regardless of your position.
- Rest and Relaxation. 4 weeks paid time off, 11 paid holidays, and we pay you to go on vacation (ask us about this)!
- Health Benefits. Medical with HSA and FSA options, dental, and vision.
- Prepare for the Future. 401(k) with a generous company match, access to a personal financial planner, and both legal and life insurance.
- Financial Peace University. We pay for a one year subscription and you walk away with financial savvy and a bonus.
- Give back. Get paid to give your time to the community: ask us about this!
- Educational Benefits. Whether you are a previous student, or currently enrolled in higher education, we can help cover some of those expenses.
- Amazing Office Amenities. We’ve got incredible benefits at our Draper headquarters including a full size gym, pickleball courts, a great office cafe, and free fountain drinks! Ask us more about our office!
- In-Person Onboarding! All new hires get to experience our in-person onboarding class, Bamboo Beginnings, at our Draper, UT headquarters! Ask us more about Bamboo Beginnings!
- Flexible Work Models. In-office, work-from-home, or hybrid, depending on position and location.
#LI-Hybrid
About Us
Our mission is simple: we want to set people free to do meaningful work. People love our software—and it turns out that people love working here too. We've been recognized as a "Best Company to Work For” and we're proud of our team for creating software that makes an impact in the lives of HR pros and employees all over the world.
BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process. If you would like to request accommodations, please let your recruiter know.
BambooHR is An Equal Opportunity Employer--M/F/D/V
Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired.
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