Communications Manager

About Us

Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization’s GRC practices so they can make better decisions, faster. No matter the challenge.

At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact.

Learn more at diligent.com.

Position Overview:  

Diligent is looking for a dynamic and strategic Communications Manager to support and enhance our internal communications and public relations efforts. This role is instrumental in supporting the development and execution of internal communications strategies to enhance employee engagement and alignment with the company’s goals. This role will also provide support to the global communications team including the public relations program to ensure cohesive messaging and brand consistency across all communication channels.  

Responsibilities: 

Internal Communications: 

• Assist in drafting, editing and publishing of internal communications materials, including emails, intranet content and announcements .
• Support the coordination of company webinars and town halls .
• Collaborate with cross-functional teams to gather information, stories, and updates for internal communications campaigns .
• Assist in identifying and drafting responses to key industry awards and speaking engagement submissions .
• Help maintain and update internal communication channels, such as the company intranet .
• Show an interest in communications trends and best practices, contributing fresh ideas and innovative approaches to our communication strategies .

Public Relations Support:  

• Help manage our global PR agency of record, including supporting with media inquiries and interview requests across our global markets.
• Create content for press releases, Q&As and other media materials.
• Monitor PR results and report on coverage on a monthly basis .
• Maintain a strong understanding of industry trends affecting our customers and make appropriate recommendations regarding communication strategy surrounding them. 

Required Experience/Skills  

• 3-5 years of experience working as part of a communications team (agency or in-house).
• Be accountable for meeting multiple deadlines, with ability to react to immediate company and project needs. 
• Develop and enhance communications-related performance metrics to measure effectiveness, progress, and business impact. 
• Proactive and thoughtful communicator.
• Passion for delivering strategic communication campaigns and bringing creative ideas to life.
• You have proven success in a high-growth, rapidly changing environment.
• Bachelor’s degree in communications, public relations, journalism or related field.

 Nice to haves: 

• Exceptional writing and editing skills.
• Proven track record of executing successful internal communication campaigns and public relations campaigns.
• Team player that can also work independently and is self-motivated.

What Diligent Offers You 

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. 

Headquartered in New York, Diligent has offices in Washington D.C., Baltimore, London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney. 

_{We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.}

_{To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.}