SAP Module Engineer (SD/CM)

Gotion, Inc. is based in Silicon Valley in California, with R&D centers in Ohio, China, Japan and Europe. We innovate in the next generation electric vehicle and energy storage technologies (lithium batteries and related systems) with the aim to accelerate electrified transportation and achieve sustainable development. Gotion is powered by a leading power battery technology company that provides solutions for vehicles including the world's first mass commercial e-bus route.

Gotion is a career destination - we are not simply attempting to just fill another job, but to pursue a dream of global green energy together! We offer outstanding opportunities to individuals seeking an exciting and challenging working environment. Everyone is highly valued and plays a vital role in the growth of our organization.

Position Summary: 
As an SAP Module Engineer specializing in Sales and Distribution (SD) and Customer Management (CM), you will be responsible for the design, configuration, testing, and support of SAP SD/CM modules to enhance sales order management, customer engagement, and distribution processes. You will partner with cross-functional teams to ensure seamless integration and alignment of SAP solutions with business objectives, driving operational excellence and customer satisfaction. 

Key Responsibilities: 

• Sales and Distribution (SD): 

• Lead the implementation and optimization of SAP SD processes, including order management, pricing, billing, and shipping. 

• Configure sales documents such as sales orders, quotations, contracts, and delivery notes to support complex business requirements. 

• Ensure seamless integration between SD and other SAP modules like MM (Materials Management), FI/CO (Finance and Controlling), and WM (Warehouse Management). 

• Optimize pricing procedures, tax configurations, and discounts to streamline revenue processes. 

• Develop functional specifications for SD-specific enhancements, reports, and interfaces. 

• Support and troubleshoot issues related to sales processes, ensuring minimal disruption to operations. 

• Monitor and optimize logistics execution processes, including transportation planning and tracking. 

Customer Management (CM): 

• Design and implement SAP CM solutions to enhance customer relationship management, including master data management, account hierarchies, and interaction tracking. 

• Collaborate with sales and marketing teams to develop strategies for improved customer engagement using SAP tools. 

• Customize workflows for sales leads, opportunities, and customer service management to align with business goals. 

• Develop and maintain reporting solutions for customer analytics, order history, and performance metrics. 

• Provide training and documentation for end-users to maximize adoption of SAP CM functionalities. 

• Conduct system testing, including unit and integration testing, to ensure SD/CM configurations meet business requirements. 

• Stay updated on SAP SD/CM advancements, recommending innovative solutions for sales and customer processes. 

• Collaborate with external vendors or consultants for system enhancements or integrations. 

• Manage SAP SD/CM project lifecycles, from requirement gathering to post-implementation support. 

Qualifications: 

• Bachelor’s degree in Information Systems, Computer Science, Engineering, or a related field. 

• Minimum of 2+ years of experience with SAP Sales and Distribution (SD) and/or Customer Management (CM). 

• Proficient in SD functionalities, including order-to-cash (OTC) processes, pricing, billing, and logistics execution. 

• Familiarity with CM functionalities, such as customer master data, CRM integration, and customer interaction workflows. 

• Strong understanding of integration points between SD/CM and other SAP modules like MM, FI/CO, and WM. 

• Hands-on experience in configuring and optimizing SAP SD/CM solutions for manufacturing or supply chain industries. 

• Strong problem-solving skills, with the ability to analyze complex business scenarios and deliver efficient SAP solutions. 

• Exceptional verbal and written communication skills, with the ability to collaborate across multiple departments. 

• Experience in full lifecycle SAP implementations or enhancement projects. 

Preferred Qualifications: 

• SAP certification in SD or CM. 

• Experience with SAP S/4HANA, including advanced order-to-cash and customer experience features. 

• Knowledge of SAP Fiori applications related to SD and CM. 

• Exposure to third-party integrations for logistics, e-commerce, or customer service platforms. 

• Familiarity with EDI and other electronic communication protocols for order and billing processes. 

Key Competencies: 

• Deep understanding of sales and customer management workflows and their SAP counterparts. 

• Strong organizational skills with the ability to manage competing priorities effectively. 

• Eagerness to stay updated on SAP advancements and leverage them to drive continuous improvement. 

• Collaborative mindset, working effectively across teams and with external partners. 

Compensation & Benefits:  

• Competitive salary commensurate with experience.  

• Health, dental, and vision insurance.  

• 401(k) retirement plan with employer matching.  
• Paid time off and holidays.  

Equal Employment Opportunity Statement:  

Gotion is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.  

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

To all recruitment agencies: Gotion does not accept agency resumes. Please do not forward resumes to our employees or any company email. Gotion will not be responsible for any fees related to unsolicited resumes.