Receptionist - Analyst

About the Role

iCapital is seeking a poised and personable Receptionist to serve as the welcoming face of the Greenwich, CT office. In this highly visible role, this individual will be the first point of contact for clients, guests, and team members. This role will help shape the first and lasting impression of iCapital, ensuring every visitor feels valued and well cared for from the moment they arrive. This position is a key member of the Workplace-Facilities team and will report directly to the Greenwich Office Manager. This individual will play a vital role in supporting the day-to-day operations of our office while contributing to a seamless and elevated workplace experience.

Responsibilities

• Greet and welcome visitors with warmth, professionalism, and discretion.
• Manage front desk operations including answering calls, handling inquiries, organizing mail, and coordinating deliveries.
• Maintain a pristine and inviting reception area and common spaces.
• Coordinate meeting room bookings and assist with events and meeting setups.
• Support workplace operations including office supply management, vendor coordination, and facilities requests.
• Assist with onboarding logistics for new hires.
• Provide administrative support to various departments as needed.
• Maintain and follow confidentiality and security protocols at all times.

Qualifications

• 2+ years of experience in a receptionist, front desk, or hospitality role, ideally in a high-end or corporate environment
• Impeccable communication and interpersonal skills
• A polished, professional demeanor with a customer-first mindset
• Strong organizational skills and attention to detail
• Able to multitask and remain calm under pressure
• Proficient in Microsoft Office Suite and familiar with workplace tools (e.g., Monday.com, Zoom, ticketing/visitor management systems)
• A proactive, can-do attitude and a passion for creating exceptional workplace experiences
• Able to work in person, Monday-Friday, 8:00 AM – 5:00 PM (times may fluctuate due to facility needs)

Benefits

The base salary range for this role is $65,000 to $70,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office 5 days a week.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.