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Recruiting Coordinator/Office Manager

Columbus, Ohio

Role Title: Recruiting Coordinator/Office Manager

The Company: 

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and more, visit www.impact.com.

Your Role at impact.com:

The People Excellence Team at impact.com exists to help support and grow the company that enables people to do their best & most meaningful work. And we believe hiring exceptional talent, at the right time, is the best path forward in order to achieve our company’s ambitious goals. We're looking for a Recruiting Coordinator/office Manager based in Columbus, Ohio to work onsite 2-3 days a week and partner closely with Recruiters and Hiring managers and craft a delightful candidate experience. This position will also play an integral role in the overall success of Impact’s Columbus office administration and culture. This position will be responsible for Office Management by providing hospitality, customer service, and business operations solutions for the Impact office.  The candidate must have a passion for delivering a first class service and a desire to exceed member expectations, with the ability to multitask and a willingness to handle matters both big and small.  Also looking for someone who will go the extra mile to get to know the individual members on a personal level, and take pride in the amazing office experience you will create for them!

What You'll Do:

  • Provide a one-of-a-kind candidate experience: In this role, you will be at the frontlines of impact.com’s brand, interfacing with our candidates day in and day out. You'll partner with our recruiters and hiring managers to build and refine our recruiting process to optimize for the best candidate experience. We want candidates to walk away from interviewing with impact.com feeling inspired by what we are doing and what we are building.
  • Coordination and scheduling at scale: You'll coordinate and schedule a high volume of candidate interviews in an organized, timely, and consistent manner.
  • As the in-person point of contact for employees and visitors, they are the first to address visitor questions, solicit and share employee feedback, and solve problems.
  • Planning and managing office events both onsite and virtual. Including career fairs.
  • Scaling/managing facilities function.
  • Managing and collaborating with other regions to facilitate a uniform office experience.
  • interfacing with C-Level executives globally.
  • Work closely with in-house impact.com  IT/HR support teams to quickly tackle any issues related to building maintenance, IT, cleaning, and security.
  • Develop and deliver first class concierge services.
  • Illustrate Impact’s core values and strive to achieve our mission.
  • Instill employee loyalty through the delivery of exemplary customer service and hospitality.
  • Develop and nurture strong relationships with key stakeholders, both internal and external and manage vendor contracts.
  • Establish strong collaborative relationships with supporting internal and outsourced staff.

What You Have:

  • Exceptional organizational and multitasking skills. 
  • Excellent multitasking skills and ability to prioritize 
  • Thrive in a fast paced environment
  • Must have strong verbal and written communication skills.
  • High level of integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy.
  • Passion and understanding of Impact’s mission and values.
  • Proficient in computer skills; Experience using Google Suite or MS Office (Google preferred)
  • A high level of professionalism.
  • 1+ years of scheduling or admin experience
  • Enjoys interacting with clients and values a high level of customer service

    Salary Range: $62,000.00 - $67,000.00 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.

    *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited responsible PTO
  • Flexible work hours
  • Parental Leave
  • Technology Stipend 
  • Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA
  • Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. 
  • Flexible spending accounts and 401(k)
  • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
  • An established company with a cool, high-velocity work ethos, where each person can make a difference!

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.



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