Strategic Account Manager

Summary:

We are seeking a highly analytical and organized Strategic Account Manager to join our North America Distribution team. Reporting to the General Manager of Distribution, this role is responsible for developing and executing customer-level sales strategies that align with broader organizational goals.

The ideal candidate will possess strong analytical capabilities and excel at cross-functional collaboration with teams such as Category Management, Product Management, Business Development, Data Science, Channel Marketing, and Sales Operations. This role involves building and strengthening relationships with third-party retail partners to support the growth of AR and VR hardware initiatives.

We’re looking for a customer-focused professional who thrives in a fast-paced, team-oriented environment and is committed to becoming a trusted partner to our retail collaborators.

This position requires the candidate to work from a designated office location at least three days per week.

Key Responsibilities

• Lead category-specific strategy and execution (AR or VR) to meet business objectives
• Drive and manage business and marketing budgets to achieve KPIs
• Ensure forecast accuracy and proactively identify risks to internal demand plans
• Share account-level insights through weekly business reports and sales reviews
• Use dashboards and data tools to identify trends and inform decision-making
• Provide clear business context to internal and external stakeholders regarding KPI progress
• Manage day-to-day account operations and contribute to annual strategic planning
• Collaborate with cross-functional teams to enhance operational efficiency
• Support development of Annual Customer Plans, Quarterly Business Reviews, Joint Business Plans, and CPFR processes
• Partner with Business Analytics teams to guide data-driven projects
• Lead key retail partner initiatives and special projects as needed
• Create business briefings and recaps to maintain alignment with leadership and cross-functional teams
• Demonstrate deep understanding of category strategy and product specialization
• Communicate product value and differentiation to internal and external partners
• Monitor market share rankings and report risks or opportunities

Minimum Qualifications

• BA/BS in Business, Marketing, or a related field (or equivalent experience)
• 5+ years of experience in Sales, Account Management, or Business Development within Consumer Electronics across Mass Retail, Club, Regional, and eCommerce channels
• Familiarity with distribution models supporting retail partnerships
• Strong knowledge of the Consumer Electronics market, industry trends, and competitive landscape
• Proven success in meeting sales quotas and executing business plans
• Experience managing collaborative workloads within defined timelines
• Excellent negotiation, communication (oral and written), and presentation skills
• Prior experience negotiating annual partner contracts and agreements
• Proficiency in Salesforce, Tableau, Microsoft Office, and Google Workspace

Top 3 Must-Have Skills

• Proven track record in sales quota achievement and negotiation
• Ability to manage collaborative workloads within established timeframes
• Strong analytical skills to interpret sales reports and drive business decisions

Preferred Skills

• Experience in the Consumer Electronics industry
• Familiarity with national and regional retail partnerships and distributor relationships
• Understanding of distribution models and their impact on retail strategy
• Insight into market trends, conditions, and competitive dynamics

 

 

Location: Onsite (Burlingame, CA)

Role type: Contract 9 Month Position

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Do you or will you in the future require any sponsorship to work in the US?

Language:

• English  (Required)