Oncology Clinical Support RN

POSITION SUMMARY:

At Natera, the Clinical Support RN will leverage their Oncology clinical knowledge and expertise to curate, abstract, and interpret Signatera patient data that is necessary for reimbursement purposes. The Oncology Clinical Support RN will rely on their understanding of the oncology community and the patient journey to develop best practices to improve support for our Signatera product. 

PRIMARY RESPONSIBILITIES:

• Abstracts and interprets patient records for key oncology data and information related to billing and reimbursement.

• Performs data entry and ensures the accuracy, completeness, and timely submission of curated data.

• Identifies and communicates patient data deficiencies and discrepancies.

• Ability to examine, know and act on detailed clinical documentation to capture accurate data.

• Participates in analysis and reporting of clinical review outcomes.

• Track metrics related to daily roles/responsibilities to ensure successful workflows and processes.

• Demonstrates professionalism and clinical expertise when working with clinics and providers.

• Contributes to Quality Improvement initiatives.

• Develops best practices for Signatera Oncology Clinical Support at Natera.

• Problem solves with other internal Natera teams to overcome barriers.

• Must have critical thinking and problem-solving skills.

• Ability to stabilize multiple demands and respond to time constraints.

• Keeps abreast of changes in workflow processes and proactively prepares for the implementation of new data measures and workflows.

• Participates in continuous professional development; keeps current on emerging trends and technologies in oncology and cancer care.

• Responsible for learning the aspects of compliance in the company by completing all mandatory compliance training.

• The ability to promote and maintain a respectful culture of employee, employer, and business confidentiality.

• Maintains a positive work atmosphere by acting and communicating in a manner that results in a positive work relationship with co-workers and managers.

• Ability to comply with Company standards of operations.

• Ability to adhere to the Company Core Values – A Person Behind Every Sample, Accountability and Ownership, Be a Team, Lean and Nimble, Show me the Data, Be ready to Change the World, and Embrace Diversity.

• This role works with PHI on a regular basis both in paper and electronic form. To perform the job, the Employee must complete training relating to HIPAA/PHI privacy, General Policies and Procedure

• Compliance training, and security training as soon as possible but not later than the first 30 days of hire.

• Must stay up to date on Natera employee training requirements.

• Perform other duties as assigned.

QUALIFICATIONS:

• A BSN degree with a minimum of 5+ years of Oncology experience (in-patient/out-patient).

• License Requirement: Registered Nurse (RN) - State or Compact License.

• A solid foundational understanding of cancer biology, pathology, and cancer staging.

• A strong working knowledge of the various oncologic treatment modalities in the neoadjuvant/adjuvant setting.

• A detailed understanding of the oncology patient journey.

• Familiarity with ICD-10 codes.

• An understanding of the NCCN guidelines for hereditary cancer risks.

• A demonstrated ability to work independently and collaborate effectively with team members to achieve team goals.

• Adaptability skills to a dynamic and fast-paced environment.

• Familiarity with electronic medical records systems, databases, and Google suite of work products.

• Exceptional communication skills (oral and written) and attention to detail.

• Excellent computer skills.

Preferred Qualifications:

• Oncology Certified Nurse (OCN)

• Experience with AJCC staging is desirable.

• Experience in EPIC is preferred, but not required.

• Experience in Salesforce is preferred, but not required.

#LI-AB1

OUR OPPORTUNITY

Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.

WHAT WE OFFER

Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!

For more information, visit www.natera.com.

Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.

All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.

If you are based in California, we encourage you to read this important information for California residents. 

Link: https://www.natera.com/notice-of-data-collection-california-residents/

Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.

For more information:
- BBB announcement on job scams 
- FBI Cyber Crime resource page