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Senior Data Scientist - Returns

Canda - Remote

OUR STORY

Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price. 

OUR VALUES

Customer First. Customer satisfaction is our highest priority.

High Quality. True quality is a combination of premium materials and high production standards that everyone can feel good about.

Essential design. We don’t chase trends, and we don’t sell everything.  We’re expert curators that find the very best and bring it to you at the lowest prices.

Always a better deal. Through innovation and real price transparency we want to offer the best deal to both our customers and our factory partners.  

Environmentally and Socially conscious.  We’re committed to sustainable materials and sustainable production methods. That means a cleaner environment and fair wages for factory workers.

OUR TEAM AND SUCCESS 

Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies. You’ll work with a team of world-class talent from Stanford GSB, Google, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc.

Ideal Candidate:

The ideal candidate is a problem solver who is excited about using data and technology to build best in class processes, technology and business. The candidate should be comfortable in a fast paced environment where the answers are not always easily available. Moreover the candidate should feel energized by an environment where decision making is intentionally distributed, speed, data and strategy are highly valued and colleagues at all levels hold each other at unusually high standards of impact on behalf of Quince’s customers and partners.
 
Quince is seeking a talented individual to be part of the Returns organization. In this role the candidate will help form the strategy and models to decrease returns as well as decrease the cost of returns to Quince while improving the customer experience. In order to do so they will automatically become experts on the data across the whole Quince platform and business and help decide where to invest more efforts from the team as well as build models to optimize both the customers’ and vendors’ experiences.
 

Responsibilities:

  • Leverage data to build key insights for business, product and tech stakeholders
  • Automate insights generation to increase speed of decision making
  • Plan, execute and analyze key A/B tests on customers and vendors experience
  • Own strategy and development of daily, weekly and monthly dashboard for reporting within the Returns team as well as to Quince’s leadership
  • Prototype models for ad hoc analysis
  • Prototype models to improve Quince’s customers and vendors experience
  • Perform ad hoc monitoring and investigation into data and reporting issues

Requirements:

  • Bachelor’s degree in a quantitative discipline (e.g. Economics, Mathematics, Statistics, Engineering, Physics)
  • 5-7 years relevant experience in data analytics or data science, preferably with a focus on marketplaces or logistics
  • Strong analytical skills and the ability to to translate data into business and product insights
  • Strong proficiency in SQL
  • Strong proficiency in Python statistical packages preferred or similar language
  • Excellent written and oral communication, including the ability to communicate across business areas and with leadership
  • Ability to prioritize and deliver across multiple threads of work in a fast paced environment
  • Strong personal work ethic, including personal initiative and ownership
  • Preferred: Eastern Time Zone working hours
Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
 

Security Advisory: Beware of Frauds

At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.

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