Job Application for Regional Logistics Operations Support Specialist (6m FTC) at PlayStation Global

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Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

Role Overview:

As the Regional Logistics Operations Support Specialist (6 Month Contract), you will be joining PlayStations Supply Chain Organisation within the Global Logistics Operations group in Europe.

In this role, you will have the opportunity to build a comprehensive understanding of PlayStation’s Logistics & Supply Chain operations in the EMEA. This highly operational role requires the ability to interact with key Logistics Partners and services to deliver support that improves the fulfillment capabilities of the supply chain in alignment with the production & sales plans.

What you'll be doing:

Supporting regional Logistics operational activities within the EMEA, assisting on both inbound delivery of goods to production assembly and distribution facilities, and outbound to B2B and B2C customers
Be a point of contact for regional Logistics Operations activities for both B2C and B2B with internal teams and external service providers
Engage with Sales Operations, Warehousing, Planning, and Security to participate in the development, optimization and delivering of transportation plans
Support the operational owners of the regional Logistics Service Provider network, managing an array of road, sea, air, and multi-modal transport operational activities to and from global locations
Exception Management - Interaction with Logistics Service Providers (LSP’s) to identify Exceptions and provide rapid communication to key stakeholders.
Working with Managed Service Providers to support transportation bookings and plans, with extra attention to NPI and high-risk activities
Build paths of communication with key internal and external stakeholders to ensure the plan is holding day by day, week by week, and month by month
Run regular reports on inbound and outbound activities as well as support colleagues in providing feedback on urgent queries
Proactive carrier planning, engage on capacity and volume needs – then provide rapid response to pivot in reaction to any new developments or deviations from plan
Inbound tracking, carrier management, and capacity planning – managing from Port-to-Port in alignment with global Seihan planning and S&OP
Utilisation of Logistics Systems to ensure carrier SLA achievement, process compliance, and exception tracking
Track & Trace exception tracking and management, and POC for Track & Trace requests

What we're looking for:

Proven experience in Logistics, Transportation, 3PL management, or Fulfilment Operations
General knowledge of all forms of transportation, with a main focus on Sea, Road, and Air both inbound and outbound from EMEA, APAC, and the Americas
Experience working with transportation providers and 3PL/4PL logistics models on behalf of an EMEA-wide business
General knowledge of Logistics Operations best-practices within consumer-packaged good industry or video game industry is a plus
Working experience utilizing ERP system (SAP GUI, SAP Fiori, SAP Business Objects, SAP IBP)
Working experience utilizing and interacting with a TMS
BS/BA or equivalent combination of education and experience. Experience of Lean a plus.

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

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Regional Logistics Operations Support Specialist (6m FTC)

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